Associate Manager, Innovation & Customer Experience Practice, Insights, China

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

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Job Details

To contribute in Project linked inputs and outputs by designing questionnaires, making quotations, presentations, report writing. Participation in development – business/ process/ advanced research skills/ client handling etc.

Job Content

• To take a research brief, understanding the client’s requirements;
• To design & finalize quotations with support from team leader;
• Writing a research proposal with support from team leader;
• Design a questionnaire to meet research objectives;
• To write coding frames and design analysis specs;
• Field/EDP Briefing & Monitoring;
• Supporting the Project Manager/Team Leader in the entire project;
• Coordination (Field/EDP/Client);
• Understanding, analysis & Interpretation of data;
• To monitor cost in each job;
• Presentation Writing (First Draft/ Final);
• To write the Research Report with little direction;
• Participation in the Presentation;
• Service and new business generation from an existing client by appraising latest Kantar research techniques;
• Understanding of various research techniques and models (pricing models/ special analysis models – cluster analysis, factor analysis etc);
• Learn new range of research techniques for new business sectors;
• Start handling a silver grade client be responsible for the target;
• Develop one client from start;
• With existing gold clients to build rapport & working relationship;
• Expertise at all kinds of moderation;
• Do 40% of analysis & interpretation on every study – start off and make the Analyst/ Senior Analyst continue;
• DG with supervision only for different, complex studies;
• Full presentation with supervision.

Key Factors

• Functional Specialization/Self-Execution Leadership/Accountability only for defined work and projects involving immediate action or Short-Term Planning. Results begin to have impact on larger projects;
• Responsible for executing given projects in the Consumer sector and delivering on timelines;
• Taking the lead at interpreting & analysing data from each job;
• Finalizing the presentations which would be shared with the clients;
• Proficiency in conceptual knowledge of research sector;
• Should be well versed with research techniques;
• Should have knowledge in Consumer Sector dynamics and market issues;
• Should have experience in managing small teams;
• Strategic thinking on marketing issues related to client’s business;
• Ability to translate client issues into thought provoking proposals leading to business wins;
• Strong project management skills, be able to lead junior team members on all aspects of Project management while still overseeing the process and providing constructive input;
• Writing impactful presentations that are rich in insights;
• Strong Interpersonal & communication skills;
• Good planning and organizing skills – ability to multi-task and manage multiple projects at the same time;
• Ability to work as part of a team and contribute towards team goals;
• Ability to use good judgment in the use of confidential information;
• Should be able to work under pressure and should be hands on;
• Excellent knowledge of the Excel and Power point, Outlook;
• High on Customer Relation Skills;
• Good Communication skills – Verbal & Written;
• Proactive, assertive and confident; High on interpersonal skills
   

#LI-DNP and #LI-DNI

Location

Shanghai, Hengfeng RoadChina

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. 

 

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. 

 

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. 

 

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. 

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.