Specialist - Student Success (Full-Time Temporary)

Special Instructions

Dear Applicant,

The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:

• Social Security Number
• Date of Birth
• Age
• Citizenship Status
• Gender
• Ethnicity/Race
• Marital Status
• Applicant Photos
   

* A redaction guide can be found by clicking here.

Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.

Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Job Description

Department: Continuing Education and Workforce Development

Schedule: Monday - Thursday: 11:00 AM - 8:00 PM; Friday - Regular Schedule

General Statement of Job

The Student Success Specialist provides support for the Continuing Education and Workforce Development departmental student success initiatives. Assists students who enroll in continuing education courses. Provides information to prospective continuing education students regarding the non-credit to credit pathway programs and guides them through the admission, financial aid and registration processes. Tracks and monitors student progress through case management. Supports trainer requests to contact students who are not participating.

Specific Duties and Responsibilities

Essential Functions:

• Implements Continuing Education and Workforce Development departmental student success initiatives.
• Assists students who are enrolled in continuing education courses.
• Provides information to prospective continuing education students regarding the non-credit to credit pathway programs and guides them through the admission, financial aid and registration processes.
• Supports trainer requests to contact students who are not participating.
• Tracks and monitors students’ progress through case management, including meeting with at risk students to monitor and ensure their success.
• Develops targeted reports for the department to monitor student progress.
• Assists with recruitment for continuing education pathway programs through presentations.
• Reviews applicants for eligibility and acceptance into pathway programs.
• Meets with at risk students to develop improvement and completion plan.
• Develops and maintains brochures and  handouts, to provide accurate information to students.
• Assists with orientation events and assists incoming continuing education students with the registration process.
• Submits weekly reports to the Program Developer and Manager.
• Maintains familiarity with the College’s programs, policies, procedures, academic standards, admissions process, entrance tests, degree plans, courses and curriculum.
• Travels throughout the college district, as needed.
• Performs other duties as assigned.

Required Education and Experience

• Bachelor's Degree required.
• At least two (2) years of experience in advising, registration, financial aid, counseling, or student services in a higher education institution, preferred.
• Experience in case management, preferred.

Required Knowledge, Skills and Abilities

• Excellent oral, written, and interpersonal communication skills.
• Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
• Knowledge and experience with Learning Management Systems (LMS).
• Knowledge of instructional technology for online courses.
• Knowledge of Degree Works and/or other online advisement tools.
• Bilingual (English/Spanish).
• Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.
• Ability to work independently as well as a team player within department and with others.
• Ability to adapt to constant change and periods of fast-paced, high-intensity work situations.
• Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.
• Demonstrated commitment to achieving the vision and mission of South Texas College.
• Ability to read, analyze, and interpret higher education degree plans.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to inquiries from groups of students, faculty, staff, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Checks, Certificates, Licenses, and Registrations

• Security Sensitive position: All applicants are subject to a criminal background check under South Texas College policy.
• In addition, subject to a federal background check.
• Must have or qualify for a valid Texas driver’s license and proof of liability insurance.

Physical Requirements

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Bending the body downward and forward by bending leg and spine.
• Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Applying pressure to an object with the fingers and palm.
• Perceiving the nature of sounds at normal speaking levels with or without correction.
• Ability to receive detailed information through oral communication, and to make the discrimination in sound.
• Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Ability to make rational decisions through sound logic and deductive processes.
• Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing particularly for sustained periods of time.
• Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
• Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.

 The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. 

 Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Minimum Compensation

$47,507.00

Desired Start Date

July 27, 2026

Posting Close Date (No Close Date if Blank)

22 July 2026 11:59pm