- Location
- Remote Canada
- Workplace
- Remote
- Type
- Full-time
- Department
- Expert Services
- Seniority
- Manager
- Experience
- 5+ years
- Source
- Lever
Description
As a Customer Success Manager (CSM) at Saviynt, you will champion customer loyalty and product adoption by aligning our innovative solutions directly with our clients' core business goals. You will drive value-based outcomes through strategic oversight, adoption coaching, metrics analysis, and identifying opportunities for expanded services. By conducting routine health checks and coordinating proactive remediation, you will ensure our customers stay firmly on track to hit their milestones. Success in this role means higher customer satisfaction, stronger retention, account expansion, and building passionate brand advocates who eagerly recommend Saviynt.
Location Note: While this is a remote position, candidates must currently reside in Canada and be geographically aligned with our regional customers.
