Marketing Operations Coordinator

ZEISS is technology and innovation. Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.

As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, its employees across the globe continue to push the boundaries of what is possible. With a strong focus on quality and innovation, ZEISS creates value for its customers and helps shape new ways of seeing the world.

We’re looking for a Marketing Operations Coordinator to join our team in Dubai.

This is an exciting opportunity for an organised and proactive marketing professional to play a key role in delivering impactful marketing activities, supporting retail partners, and ensuring exceptional brand execution across the region.

Your Role

As Marketing Operations Coordinator, you will support the timely and effective execution of marketing activities across the MEA region. Working closely with internal teams, retail partners, agencies and suppliers, you will coordinate marketing operations, events, exhibitions, POS materials and retail merchandising activities, ensuring everything is delivered on time, within approved budgets and in line with ZEISS brand standards.

The role of Marketing Operations Coordinator will involve:

• Marketing Operations & Coordination: Coordinate marketing activities across Marketing, Sales, Logistics, Procurement and Finance, maintaining project trackers, calendars and timelines while monitoring deadlines, approvals and outstanding actions.
• POS Materials & Inventory Management: Manage the forecasting, production, inventory, allocation and distribution of POS materials and demonstration tools, ensuring availability and timely delivery across the region.
• Agency & Supplier Management: Coordinate with agencies, production suppliers, installers and internal creative teams to manage quotations, specifications, approvals, production schedules, deliveries and installations.
• Events & Exhibitions: Support the planning and operational delivery of congresses, exhibitions, partner events and marketing activations, coordinating venues, registrations, event materials, exhibition stands, logistics and on-site execution.
• Partner Marketing Support: Act as the first point of contact for day-to-day marketing requests from assigned retail partners, coordinating approved activities, providing updates and ensuring timely follow-up.
• Retail Merchandising & Store Execution: Conduct store visits to assess POS implementation, retail branding, displays and merchandising standards, coordinating corrective actions and supporting the implementation of approved retail updates.
• Budget & Administrative Support: Assist with budget tracking, purchase orders, invoice processing, reconciliations and monthly reporting, ensuring accuracy and adherence to approved budgets.
• Brand Compliance & Collaboration: Ensure marketing activities and materials align with ZEISS brand guidelines, internal processes and local requirements, escalating changes or risks where appropriate.

Your Experience

• Bachelor's degree in Marketing, Business Administration, Merchandising, Retail Management or a related field.
• Minimum of 3 years' relevant experience in marketing operations, trade marketing, retail marketing, events, merchandising or a similar role.
• Experience coordinating suppliers, agencies, events, POS materials, inventory, shipments, purchase orders, invoices or budgets.
• Strong organisational, coordination and time-management skills, with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail, accuracy, ownership and follow-through.
• Strong communication and stakeholder-management skills, with the ability to build effective relationships across internal teams and external partners.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, Word and Outlook.
• Fluency in English and a proactive, service-oriented and solution-focused approach.

It would be desirable if you had:

• Experience working with retail partners or supporting marketing activities across multiple markets.
• Experience coordinating exhibitions, congresses, retail merchandising or in-store brand execution.
• Knowledge of Arabic or French.

Role Details

Location: Dubai, Healthcare City

Travel: Regular local travel to partner locations, suppliers, events and exhibitions, with occasional regional travel required. Flexibility to support event installations and on-site execution outside standard working hours may occasionally be necessary.

Your ZEISS Recruiting Team:

Abbie Walters