Loan Processor

Description

CORE VALUES:

Park State Bank’s Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do!

MISSION:

The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience.

POSITION SUMMARY:

The Loan Processor plays a key role in the Credit Administration department, partnering with lenders, credit analysts, and other Bank departments to prepare and process consumer and commercial loans from documentation through closing and post-closing. This position is responsible for ensuring loan documentation is accurate, complete, compliant, and consistent with approved loan terms and Bank policies. The Loan Processor utilizes available technology, including AI-assisted tools, to support accuracy, efficiency, communication, and continuous process improvement.

PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Prepare and review loan documentation for consumer and commercial loan originations, renewals, and modifications, including real estate, non-real estate, Home Equity Lines of Credit (HELOCs), and participation loans. Ensure documentation is accurate, complete, consistent with approved loan terms, and properly authorized prior to client signature.
• Coordinate required loan and collateral documentation, including ordering and reviewing flood determinations, title work, Uniform Commercial Code (UCC) searches, and other third-party services. Work with lead or participating banks, lenders, and other appropriate parties to obtain required documentation and resolve outstanding items.
• Accurately and timely upload loans to the Bank’s core system and process loan proceeds through appropriate methods, including checks, wire transfers, loan payoffs, and deposits to Bank accounts.
• Perfect and maintain the Bank’s security interest in collateral by completing required lien, UCC, title, and other collateral-related documentation and tracking outstanding collateral and post-closing items through completion.
• Maintain complete and organized loan records, including preparing documentation for imaging and record retention and maintaining applicable loan processing logs, filing fee records, and supporting documentation.
• Support an accurate, timely, and responsive loan process by communicating with lenders, internal teams, participating institutions, and other appropriate parties to address documentation needs, outstanding items, and processing questions.
• Use available technology and resources, including AI-assisted tools responsibly to improve accuracy, efficiency, communication, research, and workflow while maintaining appropriate review, confidentiality, and information security standards.
• Identify and recommend opportunities for continuous improvement in loan processing workflows, procedures, technology use, and department efficiency.

COMPETENCIES:

• Client & Results Orientation
• Integrity & Initiative
• Accountability
• Teamwork
• Adaptability

Other Skills and Abilities

• Strong written and verbal communication skills
• Exceptional attention to detail and commitment to accuracy
• Strong organizational and time-management skills with the ability to effectively manage multiple priorities, meet deadlines, and perform accurately in a fast-paced, high-pressure environment
• Highly proactive and self-motivated, with the ability to anticipate needs, take ownership of responsibilities, and follow tasks through to completion
• Strong follow-up skills with the ability to monitor outstanding items, reports, and deadlines without requiring frequent reminders
• Effective problem-solving and decision-making skills
• Ability to work independently while also collaborating effectively as part of a team
• Highly adaptable and comfortable with change, including the ability to quickly learn and implement new processes, procedures, systems, and technology
• Demonstrates a continuous-learning mindset and willingness to adjust established work practices as business needs and processes evolve
• Comfortable utilizing technology and AI-assisted tools to support efficiency and productivity
• Ability to maintain confidentiality of customer and Bank information

PERFORMANCE MEASURES:

• Timely execution of Rocks, To-Dos, active participation in L10 meetings
• Demonstration of Core Values
• Adherence to bank policy and procedures

Experience:

• A minimum of 3 to 5 years banking, lending, loan processing, or related financial services experience or associate degree in business, finance, or related field
• Proficiency with Microsoft Office applications required. Experience with Microsoft Copilot or other AI-assisted productivity tools is a plus.

WORKING CONDITIONS:

The role involves handling dynamic situations in a fast- paced environment while maintaining composure and precision. Key qualifications include strong interpersonal and organizational skills, a clear communication style, and the flexibility to work extended hours or travel to branch locations. The employee should be able to meet deadlines, multitask, and prioritize effectively, ensuring the confidentiality of sensitive information.

The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Must be able to exchange accurate information both orally and written in English.

Despite ongoing security training, there is always the possibility of a Bank robbery.

WORK LOCATIONS: 

Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located.

We are always on the lookout for talented people to help us become the best. Please review the available office locations below. 

NEMN MARKET: Hibbing, Chisholm, Cook, Grand Rapids, Mt. Iron & Biwabik

DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors

MINNEAPOLIS MARKET: Minneapolis

GENERAL NOTICE:

This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary.

Requirements

Education

• A high school diploma or GED is required.