Business Support Lead I

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for supporting the administrative functions of a department. Key responsibilities include scheduling meetings, assisting in the coordination of team routines and activities and event management. Job expectations include communicating with leaders and partners to gather relevant information, and handling different and often conflicting objectives and priorities at a time (may be involved in exposure to sensitive information).

Responsibilities:

• Assists with the successful execution of team events and routines, including logistics, communications and gathering feedback
• Relieves management of administrative details - gathers, compiles and reports information relevant to/for the executive
• Supports communication, coordination and connectivity across the team
• Partners with leadership team on a full range of engagements, including process improvement and project initiatives, management reporting and executive presentations
• Assists with ad-hoc request such as data analysis, business continuity, communication and personnel processes
• Supports in office operational efficiency, which may include assisting with workspace operations, including office scheduling, technology tickets, supply management, and floor access

Required Qualifications:

• Minimum 2 years administrative support experience
• Project Management experience in current or previous role
• Demonstrated ability in either current or prior positions to interact with senior and executive level leaders
• Accuracy/quality control – must demonstrate accuracy & thoroughness and monitor own work to ensure quality
• Ability to work independently, multi–task, manage time wisely; handle confidential and sensitive material with highest degree of integrity
• Excellent attention to detail and organizational skills
• Pro-active with ability to stay focused and maximize time efficiently
• Strong executive presence; superior interpersonal communications skills
• MS Office Products (Outlook, Word, Excel, PowerPoint). Must be highly proficient with these programs

Desired Qualifications:

• Supervisory/leadership experience

Skills:

• Active Listening
• Adaptability
• Administrative Services
• Written Communications
• Collaboration
• Oral Communications
• Problem Solving
• Process Simplification
• Relationship Building
• Data Collection and Entry
• Data and Trend Analysis
• Planning
• Policies, Procedures, and Guidelines Management
• Prioritization

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)

Pay and benefits information

Pay range

$29.66 - $46.39 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.