Associate Director, Commercial Data Strategies

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Associate Director, Commercial Data Strategies to be based out of any of these locations such as Raritan, NJ; Raynham, MA; West Chester, PA; Palm Beach Gardens, FL or remote.

Purpose:

This position leads all business Commercial Data & Analytics strategic processes, projects and day to day operations that support the Foundational DePuy Synthes Commercial Data Environments and tool sets used to enable Organizational Analytics and Enterprise applications. This data includes End-User Sales Tracings, Foundational (Customer, Products, Structure, etc.) and Contracting Details data elements.

This role sits at the intersection of commercial operations, digital platforms, and technologies. It is accountable for delivering high-quality, scalable data experiences across orthopaedic specialties, business units, and geographies while partnering closely with commercial, digital and information technology teams

This position is the primary liaison for all business requirements between the local Data Warehouses and the Global Data Warehouse interfacing in the areas of Performance / Compensation / User Analytics or data extracts internal or external to the Commercial Operation Organization.

Key Responsibilities: 

• You will lead new Commercial Foundational Data product/process teams to develop, lead and support new dataset designs, verification tests, process validations, data quality improvements and other applicable standards as pertains to medical devices. Independently determines and develops approaches and solutions. Shares technical expertise with others and helps develop junior level data analyst.
• Provide Leadership and mentorship to the associates within the Commercial Data Strategies organization.
• Ensure that all team members have the necessary technical and business skills to successfully meet their business objectives.
• Maintain strong working relationships with IT partners, developing their business knowledge and understanding of Commercial Data Strategies processes and capabilities.
• Ensure Foundational Data technologies and business processes work and are being adjusted according to Privacy, Security and Sarbanes-Oxley (SOX), Internal Controls, and other business regulatory requirements
• Establish / Maintain metrics to help drive process improvements around the Commercial Data Strategies data environment.
• Make independent decisions and present process/policy recommendations to Commercial Data Strategies and Commercial Leadership.
• Contributing to the strategic direction and execution in sourcing data to ensure optimal mix of capabilities while continually guaranteeing required levels of data quality
• We maintain our strategic partnership with the internal IT organization to identify and resolve deficiencies in all aspects of departmental systems and data capabilities.
• You will be responsible for developing and leading systems improvement initiatives across Commercial Data Strategies to either drive efficiencies or improve performance of operational capability.
• Maintain high levels of engagement with all Commercial Operations Directors and Managers to ensure enthusiastic engagement in planning and executing improvement efforts.
• Lead support of functions outside of Commercial Operations with respect to use and understanding of tools to access consumer sales in business application versatile of content education, training and tool development and enhancement.
• Responsible for communicating business-related issues or opportunities to next management level
• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
• Performs other duties assigned as needed

Strategic Impact

This role will directly contribute to:

-          Scaling the DePuy Synthes Commercial Data ecosystem into a Global:” best in class” medallion architecture to support our commercial enterprise applications and AI environments

-          Strengthening surgeon relationships and KOL engagement across all orthopaedic business units, by leveraging data as an asset to make better decisions

-          Enabling data-driven community insights that inform broader commercial and clinical strategies

-          Supporting the establishment of DePuy Synthes' digital brand presence and surgeon engagement model as a standalone company 

Key Stakeholders

Internal

• Information Technology teams
• Business Unit Commercial Leaders teams
• Professional Education / Change Management teams
• Medical Affairs
• Field Sales Organizations
• Regional & OUS Commercial Teams
• Regulatory, Compliance, & Legal

External

• Hyperscale’s
• 3rd Party Data Provides
• Data Consulting agencies
• Enterprise Application organization

Qualifications/Requirements:

Required

• BS, BA degree ( Business/IT related preferred), MBA or MS
• Minimum 5-8+ years’ work experience required preferable in related field
• Prior people management experience required
• Required Experience: Data Access methodologies for Sales Analytics; Contracting Systems; Compensation Systems, CRM Environments; Consistent track record of leading or mentoring teams to achieve significant quality and process improvements.
• Experience developing training materials and instructing others at all levels required.
• Strong Project/Account management and Testing Strategy skills with an ability to manage and prioritize multiple initiatives in a dynamic environment with tight timelines are required. Proven success in working with an Outsource partners and leading projects on-time and on budget is required
• Experience with Commercial Systems, Field Sales, Information Management/Information Technology, Contracting or Marketing organization
• Ability to work in a matrix reporting structure and to be part of a project team.

Preferred

• Experience working as Analyst preferred.
• Experience with call center support structure / process preferred
• Experience with process improvement tools, e.g., SFE, LEAN/Six Sigma, preferred.
• Proficiency (minimal to no training needed) in query & report writing tools
• Proficiency (minimal to no training needed) with Incentive Compensation Systems (i.e SYNGY, Callidus, etc.)
• Proficiency (minimal to no training needed) in PC software (such as Excel, Word, PowerPoint, Microsoft Windows) required.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

#LI-PN2 #DePuySynthes

Required Skills:

 

 

Preferred Skills:

Coaching, Collaboration, Developing Others, Efficiency Analysis, Inclusive Leadership, Leadership, Managing Managers, Marketing Integration, Market Savvy, Operations Management, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Strategic Thinking, System Integration

 

 

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).



This position is eligible to participate in the Company’s long-term incentive program.



Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits