- Location
- GBS - Manila Shared Services 2 - Manila Shared Services 2, Philippines
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Operations
- Seniority
- Lead
- Experience
- 7+ years
- Closing date
- Jun 23, 2026
- Source
- Workday
Description
Job Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. The successful candidate is expected to report to the GM Philippines office three to four times per week or at a frequency dictated by the business.
The Role
The role will lead GM People Operations team in Asia and Middle East, acting as the local SME for Employee Journeys, embedding local-specific requirements into global standards and ensuring high-quality, timely, and compliant HR services, and optimize key people processes and knowledge governance using process-driven methodologies, AI-enabled solutions, and data analytics to streamline and standardize workflows.
What You'll Do
Act as local SME for Employee Journeys, ensuring local requirements are embedded in global standards. Ensure accuracy of the knowledge base and solid Knowledge Governance Model.
Mapping and optimization of key journeys (onboarding, offboarding, leaves & life events, immigration and Local specific processes). Apply Process-Driven Application methodologies to streamline and standardize workflows for efficiency and consistency.
Drive simplification, efficiencies and continuous improvements in processes and operational cadences.
Manage Projects, from conceptualization and planning to execution and post-implementation review.
Enable AI‑driven service delivery by supporting the implementation of advanced technology solutions in the countries.
Proactive in identify downstream impacts to project & change management plans, to mitigate risk and enable smooth implementation across audience segments.
Develop and present insights and reports using Data analytics, demonstrating business acumen by connecting HR data to business outcomes.
Collaborate with cross-functional teams to understand business needs and translate them into effective People Operations solutions.
Lead and develop the People Operations GMIO team, managing workload, priorities, and performance
Ensure high‑quality, timely, and consistent HR services aligned with local regulations and global standards
Manage relationships with HRBPs, COEs, Local Leadership, Legal, IT and other stakeholders to ensure smooth implementation of changes. Prioritize, support & invest in practices that enhance the organization’s diversity, equity and inclusion.
Operate with unwavering integrity, ensuring compliance with GM’s code of conduct, policies & practices.
Inspire, coach and develop a team of HR Analysts and associates to work together as a high performing team
Countries in scope: China, Korea, Thailand, Japan, India, Israel, Egypt, UAE
Your Skills & Abilities (Required Qualifications)
Bachelor’s degree in human resources, Business administration, Industrial Engineering, or related field.
At least 7 years of experience in HR, People Operations or Process Optimization.
Proven experience in: end‑to‑end process management and project management, digital tools and data analytics, process improvement, standardization, or automation projects.
Advanced English language proficiency (global interaction and documentation).
Process and systems thinking, with data‑driven decision making.
Employee‑centric mindset and strong focus on end‑to‑end journeys.
Project management, including planning, execution, monitoring, and closing.
Strong orientation to results, simplification, and continuous improvement.
People leadership and capability development.
Stakeholder and change management in matrix, multicultural environments.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
