- Location
- London, England, United Kingdom
- Workplace
- Hybrid
- Type
- Full-time
- Department
- For Job Listing only - Technology
- Seniority
- Mid-Senior Level
- Industry
- Technology
- Category
- Design
- Role type
- Individual Contributor
- Environment
- Office
- Source
- SmartRecruiters
Overview
As a Senior Service Designer at Utility Warehouse, you will drive the creation of service blueprints and customer journey maps, shaping the service strategy for the entire customer lifecycle. You'll design unified experiences across digital and non-digital channels, ensure operational feasibility, and partner with product, engineering, and operations teams. This role requires strategic systems thinking, advanced design craft, and the ability to influence leadership through research and design strategies. You'll also mentor peers in systems thinking and help elevate practice standards.
Skills
Languages
About Utility Warehouse
Utility Warehouse is on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!
