- Location
- Gurugram
- Workplace
- Onsite
- Type
- Full-time
- Department
- Operations
- Experience
- 8+ years
- Education
- Master
- Source
- Lever
Description
Your Role
Megaport is looking for an experienced, hands-on engineer in OSS and operations automation. This is a new role within Megaport’s operations department. The purpose of the role is to continue managing our monitoring and customer support systems, implement synergies with existing tools, and develop automation for day-to-day work. Your customers are the front-line support team, CS / TSE / NOC, Network Operations Engineering and Production Development Engineering teams.
To be successful in this role, you will need to be experienced in relevant technologies, have excellent interpersonal skills, be able to project-manage dependencies across technical departments and lead the implementation of operations tools/automation strategy.
We are looking for someone excited to lead the development of this capability. There is an abundance of high-value opportunities in this space for Megaport. Proven experience in designing, implementing and maintaining OSS tools is a must. The ideal candidate would have a genuine interest in analysing measurable operations work activity, exploring opportunities to develop systemic automations and managing the design and implementation of the identified opportunities.