Director of Resident Care

Join Us as We Open a New Chapter in 2027 

At Yee Hong, our values guide everything we do. We Care, We Collaborate, and We Commit to creating meaningful experiences for residents, clients, families, volunteers, students, and one another. At Yee Hong, Relationship-Centered Care is at the heart of everything we do. It means seeing the person before the task, honouring each individual’s story and culture, and creating meaningful moments that support physical, emotional, social, spiritual, and cultural well-being. Together, we are creating an environment where meaningful living is at the centre of every interaction - and where every team member has the opportunity to make a difference. 

Yee Hong is preparing to welcome residents to the Ng Siu Chan Care Centre, a new, purpose-built home that will provide 224 seniors with high-quality, culturally responsive care in a modern and welcoming environment. We are creating a place where seniors can feel at home, understood, respected, and cared for. 

Opening in early 2027, the Ng Siu Chan Care Centre represents an exciting new chapter for Yee Hong. The home focuses on serving the Chinese community and providing care that reflects residents’ language, traditions, food, programs, activities, and unique cultural needs. 

As we prepare for opening, we are building a dedicated team that will help bring this new home to life. Joining Yee Hong at this stage means being part of something special - helping establish the systems, culture, and operations that will shape the resident and family experience from day one. 

Come be part of the team that will help make the Ng Siu Chan Care Centre a home in every sense of the word. 

Job Description: 

Reporting to the Executive Director, your main purpose will be: 

• To plan and develop a high-quality nursing care service that complies with relevant government legislations, policies and standards, and reflects the organization's vision, strategic direction and resident-centered approach. 

Why This Role Matters: 

The Director of Resident Care plays a vital role in shaping the resident experience - from ensuring exceptional clinical care to empowering nursing teams to thrive. This leader brings people, care, and collaboration together to create a safe, compassionate environment where residents can live with dignity, independence, and quality of life. This is more than a leadership role - it is an opportunity to influence the quality of care, support the people who deliver it, and make a meaningful difference in the lives of residents and their families. 

What You Will Do: 

• Lead and oversee nursing and restorative care services to ensure safe, high-quality, resident-centered care.  

• Manage staffing and team performance, including recruitment, orientation, coaching, development, scheduling, and evaluation.  

• Oversee resident admissions, transfers, and discharges, ensuring appropriate coordination of care.  

• Lead quality improvement, risk management, infection prevention and control, and resident safety initiatives.  

• Advocate for residents by addressing concerns and promoting their health, dignity, independence, and well-being.  

• Coordinate interdisciplinary care with physicians, pharmacists, rehabilitation, dietary, activation, social work, hospitals, and other partners.  

• Develop and maintain nursing policies, procedures, and best practices in alignment with regulatory and organizational standards.  

• Monitor department resources, budgets, supplies, and pharmaceutical inventory to support efficient operations.  

• Provide nursing leadership and reporting to the Executive Director, Professional Advisory Committee, and other key stakeholders.  

• Support the overall administration and strategic priorities of the LTC home.  

What You Will Bring: 

• Registered Nurse with current Certificate of Competence from the College of Nurses of Ontario; Bachelor's degree in Nursing; or an equivalent combination of education and experience. 

• Minimum of 5 years of nursing experience, including 1 year experience in Geriatrics, Rehabilitation and long-term care nursing. 

• Minimum of 3 years of experience as an RN in a managerial or supervisory capacity in a health care setting, preferably in long-term care. 

• Current CPR Certificate. 

• Strong leadership and communication skills. 

• Computer literacy is required. 

• Ability to communicate in Chinese or Japanese is an asset.  

• Satisfactory Police Vulnerable Sector Screen.   

Vacancy: