Library - Branch Manager - Lakeshore Branch

Description

The Branch Manager is responsible for overseeing the day-to-day operations of the Lakeshore Branch in Moreno Valley. This position supports the LS&S mission, vision, and values through strong leadership, exceptional customer service, and a commitment to meeting the needs of the local community.

The Branch Manager leads and supports a team of library professionals dedicated to creating a welcoming, engaging, and thriving library environment. This position is responsible for ensuring branch operations, programs, services, staffing, and procedures are carried out effectively and efficiently.

The Branch Manager also plays an important role in building and maintaining positive relationships with local community organizations, partners, and stakeholders to support the Lakeshore Branch and the Moreno Valley community it serves.

Employment Type: Non-Exempt, Full-Time

Hourly Rate: $31.00
Hours Per Week: 40
Work Location: Lakeshore Branch – Moreno Valley, CA
Work Arrangement: This is a fully on-site position. There is no opportunity for remote or hybrid work.

PRIMARY RESPONSIBILITIES

 An individual must be able to perform each essential duty and responsibility satisfactorily.

• Oversee the day-to-day operations of the Lakeshore Branch and help ensure a welcoming, safe, and service-focused environment for patrons and staff.
• Provide leadership, guidance, and support to branch staff and promote a positive and collaborative work environment.
• Oversee staff scheduling, training, performance, and professional development to support effective branch operations.
• Demonstrate flexibility and adaptability in a changing work environment while maintaining effectiveness and efficiency.
• Understand ethical behavior and business practices and ensure that personal conduct and the conduct of staff are consistent with organizational standards and values.
• Establish and maintain positive working relationships with staff, library leadership, community organizations, and other partners.
• Communicate clearly, professionally, and in a timely manner through verbal and written communication.
• Identify opportunities to improve branch operations, programs, services, and the overall patron experience.
• Anticipate, understand, and respond to the needs of patrons, staff, community partners, and other stakeholders within organizational guidelines.
• Work cooperatively and effectively with others to establish goals, resolve problems, and make decisions that support effective library operations.
• Positively influence and support staff in achieving branch and organizational goals.
• Assess situations, priorities, urgency, and risks and make timely and appropriate decisions.
• Set priorities, develop work schedules, monitor progress toward goals, and maintain appropriate records and information.
• Develop and implement action plans that support branch and organizational goals and evaluate results.
• Identify and address operational concerns by gathering relevant information, considering possible solutions, and making appropriate recommendations or decisions.
• Build and maintain strong relationships with community groups and organizations that support the Lakeshore Branch and the Moreno Valley community.
• Understand and administer the American Library Association’s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library, while supporting client discretion regarding materials available at the library.
• Follow all legal and policy requirements related to patron privacy and the custodianship of patron records.
• Perform other duties as assigned.

Requirements

An individual should possess the knowledge, skills, and abilities necessary to successfully perform the essential functions of the position and meet the required education, training, and/or work experience.

• Bachelor’s degree (BA/BS) required; MLIS preferred.
• One year of supervisory experience preferred.
• One year of progressively responsible library management and/or library administrative experience preferred, or an equivalent combination of knowledge and experience.
• Strong leadership, communication, organizational, and interpersonal skills.
• Ability to effectively supervise, coach, and support staff while maintaining positive working relationships.
• Ability to work effectively with diverse populations and provide responsive service to the community.
• Ability to exercise sound judgment, establish priorities, and respond effectively to changing operational needs.
• Ability to work collaboratively with library leadership, staff, community organizations, and other stakeholders.
• Regular and reliable attendance is a requirement of this position.

Physical Requirements and Working Conditions

• This position requires regular, on-site presence at the Lakeshore Branch and is not eligible for remote or hybrid work.
• Ability to sit for extended periods and maintain focus while working on a computer, reviewing documents, or completing detailed administrative work.
• Ability to stand, walk, bend, reach, and move throughout the library as needed to oversee branch operations and assist staff and patrons.
• Ability to occasionally lift, push, and/or pull items weighing up to thirty-five (35) pounds, including books, files, supplies, and other library materials.
• Work is primarily performed in a public library environment with regular interaction with patrons, staff, community partners, and visitors.
• Regular use of computers, office equipment, and other library-related technology is required.
• May be required to work evenings and/or weekends based on branch operational needs.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short-Term & Long-Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.