Pantry Coordinator

Description

The Pantry Coordinator is responsible for managing and expanding St. Pete Free Clinic’s direct food distribution programs to ensure equitable access to nutritious food for individuals and families who face barriers to traditional pantry services. This role works closely with community partners, volunteers, and internal teams to deliver services that are neighbor-centered and aligned with the organization’s best practices.

Supervisory Responsibilities

• None

Schedule 

• Four days per week

Position Responsibilities

• Facilitates direct distribution programs, including at SPFC’s Indoor Choice Pantry, Mobile Pantry, drive-through distributions, and/or satellite sites.
• Provides on-site leadership and support during pantry hours to ensure smooth operations and a positive experience for both volunteers and clients.
• Continuously communicates with volunteers to ensure proper training and delivery of client services model. 
• Maintains a safe, clean, attractive environment for staff, volunteers, and clients.  
• Communicates volunteer needs and schedules in collaboration with the Volunteer Services team, including recruiting needs.
• Serves as the primary liaison between SPFC and external partners, including community organizations, volunteers, and local agencies.
• Plans and coordinates small to large volunteer groups for food distribution events and activities.
• Builds and sustains strong relationships to enhance program reach and effectiveness. Provides support to Program Director in coordination, establishment and expansion of food access partnerships. 
• Develops and maintains schedules and logistics for all direct distribution activities. 
• Oversees logistics for transporting food and materials between SPFC facilities and pantry locations, maintaining accuracy and safety standards.
• Sets up drive-thru and indoor pantry, oversees and assists with distribution, break down and clean up upon completion. 
• Coordinates with warehouse team to ensure smooth execution of pantry processes and food distributions.
• Monitors program performance and suggests improvements to enhance accessibility and client experience.
• Ensures compliance with food safety standards, organizational policies, and grant requirements.
• Assists in the identification of underserved communities and development strategies to increase access to food resources.
• Assists with warehouse, Food Bank, or other program functionality and duties as needed.
• Performs other duties as assigned.

Agency-wide Responsibilities

• Maintains documentation and records in compliance with policies and procedures
• Maintains confidentiality 
• Support SPFC’s mission and values of responsiveness, integrity, community, empathy, and equity in all interactions. Adheres to agency policies and procedures and all Federal and State regulations and local ordinances
• Work across departments to align program operations with organizational goals, communications, and reporting requirements. 

Requirements

Required Skills & Abilities

• Strong communication and relationship-building skills
• Strong analytical and problem-solving skills
• Capability to prioritize inter- and cross-departmental collaboration
• Proficient in Microsoft Office Suite and related software
• Capability to use a broad range of technology 
• Commitment to and modeling of St. Petersburg Free Clinic mission and values
• Database experience or knowledge preferable
• Excellent organizational and time management skill
• Ability to meet deadlines
• Ability to work independently and collaboratively in a fast-paced environment

Education & Experience:

• 1-3 years of experience in warehouse operations, social service programs, retail, or combination of education and experience
• Have a valid, clean Florida driver’s license
• Ability to drive cargo van and/or 16ft truck is required 
• Knowledge of methods, techniques, and equipment used in warehouse operation preferred
• Possess or obtain food handler certification preferred

Physical Requirements

• Ability to lift at least 30 pounds or more and have ability and stamina to repeatedly lift 10-30 pounds daily
• Ability to stand for 6-8 hours
• Ability to drive for program activities
• Ability to work in a combination of warehouse and outdoor setting
• Ability to operate motorized warehouse equipment

SPFC is a Drug and Alcohol-Free Workplace.