Sales Administrator

Description

Since 1928, Hinckley Yachts has continued to push boundaries of what’s possible on the water. Our heritage is built on bold ideas, uncompromising craftsmanship, and a relentless pursuit of excellence—principles that guide every yacht we design and every customer experience we deliver. Joining our team means stepping into an environment where precision, curiosity, and initiative are celebrated. Here, your work doesn't just support a legacy—it helps shape the future of yachting. 

Hinckley Yachts is seeking a highly organized, professional, and customer-focused Sales Administrator to support our regional Sales Directors in the marketing and sale of new and pre-owned Hinckley yachts. This role is ideal for a motivated self-starter who thrives in a fast-paced environment, enjoys interacting with high-net-worth clients, and can successfully balance administrative, sales support, marketing, and event planning responsibilities.

As Sales Directors often travel extensively, the Sales Administrator plays a critical role in ensuring seamless office operations and consistent client support. This is a full-time position that includes occasional evening and weekend responsibilities for boat shows, customer events, and industry functions.

Responsibilities:

• Welcome and assist visitors, clients, and vendors
• Answer and direct incoming phone calls
• Maintain office equipment, supplies, and inventory
• Order and organize marketing materials, literature, and stationery
• Coordinate shipping and receiving needs
• Manage and organize incoming communications and emails
• Ensure smooth day-to-day office operations

Sales & Marketing Support

• Research and identify qualified sales prospects
• Conduct lead follow-up through phone, email, and direct mail campaigns
• Maintain accurate records and reporting within Salesforce CRM
• Generate weekly, monthly, and quarterly sales activity reports
• Support Sales Directors with travel arrangements, expense reports, and client communications
• Coordinate regional marketing initiatives with the corporate marketing team
• Assist with website updates and email marketing campaigns
• Create and manage mailing lists using internal databases and external sources
• Support the marketing and promotion of brokerage and pre-owned vessel listings

Event Planning & Execution

• Coordinate client events, boat shows, and sales presentations
• Work with marinas, yacht clubs, vendors, and caterers to plan successful events
• Negotiate contracts and logistics for lodging, catering, and event services
• Prepare promotional materials and event collateral
• Assist with event setup, execution, and breakdown
• Support sales efforts during events by greeting guests and qualifying prospects
• Maintain and organize photo libraries for marketing, advertising, and customer presentations

Process Improvement

• Contribute to the development and implementation of sales best practices, policies, and procedures
• Assist in maintaining and updating the Sales Handbook

Professional Attributes

• Friendly, personable, and customer-focused
• Professional, courteous, and highly ethical
• Self-motivated with the ability to work independently
• Strong attention to detail and commitment to quality
• Flexible and adaptable in a changing environment
• Positive team player who takes pride in supporting the success of others
• Comfortable interacting with affluent and discerning clientele

Requirements

• Strong proficiency with Microsoft Office Suite
• Salesforce CRM experience
• Excellent written and verbal communication skills
• Reliable transportation
• Professional appearance and demeanor