EMS Dispatcher

Building Location:

Building B - St Marys Medical Center

Department:

2005350 COMMUNICATION CENTER - SMMC HOSP

Job Description:

Become part of Essentia's accomplished team where our mission guides us every day: We are called to make a healthy difference in people’s lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve.

Education Qualifications:

No education requirement

Key Responsibilities:

• Responsible for dispatch of ground transportation teams
• Following flights during transport
• Communication with referring and receiving physicians, nursing staff, 911 dispatch centers and EMS personnel

Must Have Skills:

• Multi-task while still able to demonstrate effective communication skills in stressful situations
• Portraying a calm manner with reasoned judgment 

Other Responsibilities include, but are not limited to:

• Receiving all air and ground EMS radio transmission in-coming to Essentia and relaying medical information to hospital departments
• Directing authorities and other responders to the appropriate place on campus
• Monitoring video and intrusion systems
• Dispatching of internal patient transportation with Transporters and Lift Team
• Responding to Lifeline emergency calls
• Entering data into database systems for information gathering and report generation

Schedule: 7a - 3p, 3p - 11p, 11p - 7 , days vary

Licensure/Certification Qualifications:

• EMT - Basic, or its equivalent, with current licensure in Minnesota or Wisconsin;
• Or ability to complete EMT - Basic and obtain licensure in Minnesota or Wisconsin within one year from date of hire

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Day/Eve/Night Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:

No

Call Obligation:

No

Union:

USWA Technical Workers SMMC (UTECH)

Union Posting Deadline:

08/24/2026

Compensation Range:

$20.85 - $30.92

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.