Business Operations Lead

Dashiell, an operating unit of Quanta Services (trading as PWR), is a leading national provider of technical and construction services supporting critical electric infrastructure. We serve electric utilities, power generation, industrial, renewable, and energy markets with integrated capabilities spanning planning and system studies, engineering and design, maintenance and testing, program management, construction, and turnkey EPC delivery.

With more than 60 years of experience executing large, complex projects, Dashiell specializes in medium- and high-voltage electrical infrastructure and delivers safe, reliable solutions across the full project lifecycle. Backed by the scale, resources, and safety culture of Quanta Services, Dashiell partners with clients to build and maintain the infrastructure that powers communities and economies. Learn more at www.dashiell.com.

Primary Function:

The Business Operations Lead serves as an integrator across Dashiell, working directly with the President to translate strategic priorities into disciplined execution. This role prioritizes initiatives across the business and ensures that near-term solutions for immediate needs are aligned with the company’s long-term transformation goals. The Business Operations Lead also drives process cohesion across all divisions and helps set the tone for how the organization works together. As Dashiell continues to grow, this role leads the effort to scale the organization so that its processes, systems, and ways of working are built for the business Dashiell is growing into, not just the business it is today. The position will be based in our Houston, TX office located at 12301 Kurland Drive, Suite 400, Houston, TX 77034 and will report to Dashiell’s VP, Transformation.

Duties & Responsibilities

Employee may be called upon to perform any or all of the following functions:

• Translate priorities from the President and the VP, Transformation into clear, actionable plans with defined owners, milestones, and measures of success.
• Triage and prioritize competing requests and initiatives across the business, balancing day-to-day operational needs against strategic and transformation priorities.
• Evaluate interim or point-solution requests from divisions against the long-term transformation roadmap, flag conflicts, and recommend a path that serves both immediate needs and durable outcomes.
• Lead the effort to scale Dashiell’s operating model, organizational structure, and systems to support the company’s continued growth.
• Partner with division leaders across Preconstruction, Engineering, Sales, Dacon, Project Management, IT, and Transformation to standardize and document processes, strengthen handoffs across the project lifecycle, and remove cross-functional friction.
• Support the President’s operating rhythm, including meeting cadence, follow-through, and decision tracking, so issues are identified, discussed, and solved rather than revisited.
• Maintain visibility into priorities, scorecards, and key initiatives across divisions, surfacing risks and blockers to the President and the VP, Transformation before they escalate.
• Facilitate cross-divisional alignment sessions that drive common goals and consistent ways of working.
• Act as a point of coordination for the President on select initiatives, helping ensure decisions and commitments are carried through to completion.
• Build and maintain reporting and communication rhythms that keep the President, the VP, Transformation, and the leadership team informed without creating unnecessary overhead.
• Identify organizational, process, or resourcing gaps that slow execution, and drive the fixes directly or through the right owner.
• Perform special projects and complete other duties as assigned or requested.

How You Will Make an Impact

• Integrate strategy and execution by turning the President’s and the VP of Transformation’s priorities into clear plans that owners can execute against.
• Align day-to-day operating needs with long-term transformation goals, and evaluate interim point solutions against the long-term roadmap before they are approved.
• Help scale Dashiell’s operating model and ways of working to support continued growth without losing the discipline the business is built on.
• Drive cross-divisional cohesion by aligning Preconstruction, Engineering, Sales, Dacon, Project Management, IT, and Transformation leaders on common goals, and by standardizing processes to reduce duplication and friction.
• Support the leadership operating rhythm through consistent meeting cadence, follow-through, and decision tracking.
• Surface risks, blockers, and resourcing gaps before they escalate, and maintain reporting that keeps leadership informed without adding overhead.

Minimum Qualifications / Experience

Bachelor’s degree in Business Administration, Operations, Engineering, or a related discipline, or equivalent relevant experience in lieu of a degree (4 years of experience = Bachelor’s).

Required

• Minimum of 8 years of experience in a chief of staff, business operations, or integrator role.
• Proven experience serving as an integrator or chief of staff to an executive, translating strategic priorities into operational plans.
• Experience operating across multiple business divisions or functions in a matrixed organization, and comfort working across diverse functions (such as Preconstruction, Engineering, Sales, Project Management, and IT) without owning any one of them directly.
• Strong prioritization skills, with the judgment to balance immediate operational needs against longer-term transformation priorities.
• Experience running or supporting a structured operating system (such as EOS/Traction, OKRs, or similar), including goal-setting, scorecards, and issue resolution.
• Ability to evaluate interim or point solutions against a long-term roadmap and make recommendations that serve both.
• Strong project and program management skills to drive initiatives to completion across multiple stakeholders.
• Experience helping a company scale through a period of significant growth, including scaling processes, systems, and organizational structure.
• Proven ability to collaborate with cross-functional teams and influence stakeholders across operations, finance, HR, supply chain, IT, and HSE, and to hold implementation partners to program standards.
• Strong communication and facilitation skills, with the ability to explain complex topics to non-technical stakeholders and document decisions clearly.
• Experience in large transformation programs, managing competing priorities while maintaining focus on quality, security, and stability.
• A problem-solving, delivery-focused mindset: structured, detail-oriented, and comfortable working through ambiguity.
• High level of ownership, integrity, and professionalism when representing Dashiell’s leadership team and the business to internal and external stakeholders.

Preferred

• Master’s degree or MBA.
• Experience in an engineering, construction, utilities, or infrastructure environment, ideally within EPC or electrical transmission and distribution services.
• Professional certification such as Project Management Professional (PMP), Lean Six Sigma, or a change management credential (for example, Prosci).
• Familiarity with project controls, ERP, or CRM platforms and how they support project delivery and reporting.

Physical Requirements:

• Ability to sit for extended periods during computer-based work.
• Ability to stand and walk intermittently throughout the workday.
• Occasional lifting of up to 20 pounds.
• Occasional travel to other offices or meeting locations.

Environmental Conditions

• Primarily climate-controlled office environment.
• Occasional exposure to field or industrial environments during site visits.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions as defined by Company policy.

Equal Employment Opportunity

Dashiell is an Equal Opportunity Employer. Employment decisions are made without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected status under applicable law.

Dashiell offers a competitive compensation and benefits package. Benefits include company-paid life insurance, accidental death and dismemberment insurance, long-term disability insurance, and an employee assistance program. Additional benefit offerings include medical coverage through a traditional PPO or one of two high-deductible health plans (with FSA or HSA options), dental and vision coverage, supplemental life insurance, short-term disability, critical illness insurance, group accident insurance, hospital indemnity insurance, and a 401(k) plan with immediate vesting, among others.

Candidates must be at least 18 years of age and legally authorized to work in the United States on a permanent basis without current or future visa sponsorship. Third-party recruiters and agencies, please do not contact us regarding this position.