Part-Time Front Desk Attendant - Parks & Recreation (3 vacancies)

                                                                                                              2026-59
 
Reporting to: Manager Facility Operations - Cowan Park 
Department: Recreation
Classification: PERMANENT Part Time; Unionized
Salary Range: $17.60 to $19.72/hour as per Schedule “A”
Hours of Work: As per CA.
Starting Date: September 2026
Application Deadline: No later than 4:00 p.m. August 3, 2026

Why City of Woodstock?
Known as the Friendly-City, Woodstock is located in the heart of Oxford County and blends big city conveniences with a small-town feel. With a growing population of over 45,000 welcoming citizens, Woodstock residents place high value on our small-town atmosphere, while enjoying urban amenities. The city is a great place to call home with amazing parks and trails, fantastic amenities as well as wonderful arts and cultural facilities. At the crossroads of highways 401 and 403, Woodstock has a thriving manufacturing sector and opportunities in agriculture, education and healthcare and convenient access to communities across Southwestern Ontario. Visitors can enjoy the city’s many festivals and delight in the many local shops and restaurants in Downtown Woodstock.

When you work for the City, you get to be part of an incredible team of dedicated people with a range of skills and experiences to share. Our team works together to help build a strong, connected community where people have access to the services they need, while enjoying a relaxed lifestyle. Other great benefits to working at the City of Woodstock:  

• Join a growing and dynamic organization offering rewarding careers,
• Competitive Wages,
• Option to join a Defined Benefit Pension Plan (OMERS) where employee contributions are matched by the City,
• Training opportunities to support you in this role,
• And a great working environment for individuals committed to making a difference.

Duties and Responsibilities:

1. Performs administrative duties for Parks and Recreation department including:

• Responds to telephone and counter inquiries,
• Receives and processes facility bookings and program registrations, using registration software,
• Shares knowledge of all programs with patrons,
• Monitors activities of public in change rooms and lobby,
• Knowledge and understanding of admission standards.

2. Performs cashier duties including:
   • Processes program registrations and fees,
   • Receives admission fees and issues admissions for programs,
   • Prepares daily cash reconciliation,
   • Prepares bank deposit slips,
   • Operates PerfectMind software and debit/credit card machine,
   • Sells merchandise.
3. Performs other facility-related duties.
4. Works with general supervision.
5. Assist customers with any concerns or questions.
6. Performs other related duties as assigned from time to time.

Qualifications:

Essential

• Grade 10 or equivalent and/or relevant experience would be considered.
• Excellent organization and time management skills.
• Excellent communication and interpersonal skills.
• Experience with computers required.

Preferred

• Minimum 1 year experience in customer service and/or cash handling or accounting experience.
• Standard First Aid with CPR-C and AED certification.
• Experience with registration software; use of PerfectMind Software considered an asset.

Working Conditions:

• Subject to frequent interruptions due to high volume of patron traffic in public office.
• Able to work flexible hours including daytime, evening, weekends, late nights and holidays, depending on the needs of the facility.
• Hours of work will not exceed forty-eight (48) hours in a two-week period in accordance with the C.U.P.E., Local 1146 – Inside Part-time Unit collective agreement.

The City of Woodstock is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. We are committed to creating a workplace where people experience meaningful work, a sense of hope and optimism, an environment of trust, and inspired results. If this sounds like an environment in which you would like to work, apply here today! We strongly encourage applications from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas.

Please note: Immediate family member, as per City of Woodstock Nepotism Policy, HR-015, shall not be employed in the City of Woodstock in any capacity under the following circumstances, but not limited to wherein the family member is in a supervisory or management capacity or responsible for the work of the individual or the department. A conflict of interest must be declared to the Director of Human Resources as outlined in the City of Woodstock Nepotism Policy, HR-015 as soon as it has been identified.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Woodstock will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation by contacting [email protected]. In accordance with the Municipal Freedom of Information & Protection of Personal Privacy Act, personal information collected will only be used for candidate selection. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Satisfactory passing of a criminal record check, employment and proof of qualifications, will be required of any successful candidate(s) for this position

We invite all qualified applicants to submit their resume and cover letter via online at https://cityofwoodstock.applytojob.com/

We thank all candidates who apply but advise that only those selected for an interview will be contacted.

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.