Learning & Development Supervisor

Company:

Marsh Corporate

Description:

Key Responsibilities:

• Supporting IT professionals across India in adopting and mastering key technologies
• Develop and implement a strategic IT training roadmap aligned with enterprise technical strategy and technology trends – training coverage includes Cloud computing (AWS, Azure, Google Cloud, Oracle, Adobe), software application/web development (Java, .NET, MEAN/MERN etc), Data engineering (PowerBI, Data Bricks), APIs, Agile, Devops, and databases (SQL, Oracle, MongoDB, postgreSQL) and many more.
• Work closely with technology teams, architects, and engineers to ensure effective technology adoption and skill growth
• Help drive continuous improvement in technical skills and enterprise architecture excellence across the organization
• Lead the design, development, and delivery of technical training programs, certifications, workshops, and e-learning modules.
• Collaborate with IT leadership and business stakeholders to identify skill gaps and learning needs.
• Oversee the selection and management of learning technologies, platforms, and vendors.
• Measure and analyze the effectiveness of learning programs through metrics and feedback, driving continuous improvement; Utilize the Workday Learning Management System (LMS), SharePoint, and other internal systems
• Promote a culture of knowledge sharing, innovation, and professional development within the IT department.
• Manage the Training budget and ensure cost-effective delivery of programs.
• Stay current with emerging IT trends, tools, and best practices in learning and development.
• Lead change management initiatives related to learning adoption and technology upgrades.

Qualifications:

• Bachelor’s degree in Information Technology / Computer Applications / Human Resources / Education, or a related field.
• Minimum of 8 years of experience in IT Training or corporate training, including at least 3 years in a managerial or leadership position.
• Strong understanding of IT roles, technologies, and industry certifications.
• Proven experience designing and delivering technical training programs.
• Familiarity with Learning Management Systems (LMS) e.g Workday, Degreed, e-learning tools, and instructional design methodologies (Articulate, Adobe CC etc)
• Ability to analyze data and metrics to assess learning impact. Proficient in Excel and other Microsoft Office Suite
• Relevant certifications (e.g., Power BI, Cloud (AWS, Azure), GenAI) are advantageous.
• Excellent leadership, communication, and stakeholder management skills.

• A lifelong learner with an appetite for deepening your information technology knowledge, introducing change, and a team player.

Key Competencies:

• Strategic Thinking
• Leadership and Team Management
• Communication and Presentation Skills
• Analytical and Problem-Solving Skills
• Change Management / Agility
• Collaboration and Influencing
• Innovation and Continuous Improvement

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.