SaaS Engineer

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

 

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

 

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

 

YOUR IMPACT

As a Cloud Developer within the RunMyJobs Platform Engineering team, you will design, build, and evolve the cloud infrastructure that powers Redwood's SaaS platform. Working closely with Product Engineering, Site Reliability Engineering (SRE), Security, and Cloud Operations teams, you will develop scalable, secure, and highly automated cloud solutions that enable the continued growth of the platform.

 

This role is focused on engineering rather than operational support. You will spend the majority of your time building and improving infrastructure through Infrastructure as Code, developing automation, enhancing platform capabilities, and implementing cloud-native solutions on AWS. Working within an Agile delivery model, you will contribute to sprint-based development, leveraging software engineering practices such as code reviews, automated testing, GitHub workflows, and CI/CD pipelines to deliver reliable and maintainable infrastructure.

 

Platform Engineering & Automation

• Design, develop, and maintain cloud infrastructure using Infrastructure as Code (Terraform preferred).

• Build reusable infrastructure modules, patterns, and platform services that can be consumed across engineering teams.

• Develop automation solutions that reduce manual effort and improve platform consistency, scalability, and reliability.

• Design and maintain GitHub Actions workflows and CI/CD pipelines to support automated infrastructure delivery.

• Contribute to platform architecture, engineering standards, and technical roadmaps.

• Apply software engineering best practices including version control, peer reviews, automated testing, and continuous delivery.

 

AWS Cloud Engineering

• Designing secure, scalable, and resilient cloud architectures.

• Implementing cloud-native solutions and automation.

• Optimizing infrastructure for performance, reliability, and cost efficiency. Supporting multi-account AWS environments and governance frameworks. Evaluating and adopting new AWS services and technologies where appropriate.

 

Design and implement solutions using AWS services including:

• EC2

• ECS / EKS

• RDS

• S3

• IAM

• Route 53

• CloudWatch

• VPC Networking

• Application and Network Load Balancers

• Lambda

• EventBridge

• Systems Manager

 

Platform Reliability & Resilience

• Engineer solutions that improve platform availability, scalability, and operational efficiency.

• Develop observability capabilities using metrics, logging, tracing, and alerting. Collaborate with SRE teams to improve reliability and resilience across the platform.

• Design and implement disaster recovery and business continuity capabilities. Support incident investigations by identifying opportunities for engineering and automation improvements.

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Security & Compliance

• Embed security controls and compliance requirements into infrastructure and deployment pipelines.

• Implement security scanning, policy enforcement, and automated compliance validation.

• Contribute to secure-by-design platform architectures.

• Support vulnerability remediation and continuous security improvement initiatives.

• Partner with security teams to maintain governance and compliance standards.

 

Cross-Functional Collaboration

• Work closely with Product Engineering, SRE, Security, and Cloud Operations teams to deliver platform capabilities.

• Participate in technical design discussions and architectural decision-making. Contribute to technical documentation, knowledge sharing, and engineering best practices.

• Provide cloud and platform expertise to support the evolution of the RunMyJobs platform.

 

YOUR EXPERIENCE

• 3–6 years of experience supporting SaaS platforms, cloud infrastructure, or DevOps environments.

• Experience operating production workloads in AWS.

• Experience supporting customer-facing enterprise software environments. Experience with Linux administration and troubleshooting.

• Strong experience designing, building, and operating solutions on AWS, with a solid understanding of cloud architecture principles and best practices.

• Proven experience with Infrastructure as Code (Terraform preferred). Experience building cloud-native platform solutions and infrastructure automation.

• Proficiency in scripting and automation using Python and Bash (PowerShell desirable).

• Strong Git and GitHub experience, including GitHub Actions and workflow automation.

• Experience designing, implementing, and maintaining CI/CD pipelines.

• Strong Linux administration and troubleshooting skills.

• Knowledge of networking fundamentals, including TCP/IP, DNS, routing, load balancing, and VPN concepts.

• Experience with monitoring, observability, logging, metrics, and alerting platforms.

• Experience applying software engineering practices to infrastructure development, including code reviews, testing, version control, and continuous delivery.

• Strong analytical, problem-solving, and architectural design skills.

• Experience working with containerized and cloud-native technologies (ECS, EKS/Kubernetes desirable).

• Understanding of: SaaS operations Incident management Change management Root cause analysis Service reliability concepts

• Experience working in a 24x7 operational environment.

Pay Transparency: The typical base salary range for this position is 120,000 - 137,000 CAD annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate's skills, experience, and relevant qualifications.

 

Vacancy Status: Existing vacancy

 

AI Transparency Disclosure: As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.