People Experience Coordinator

Department: People Experience

Employment Type: Fixed Term - Full Time

Location: Carma HQ

Reporting To: Leona Smith

Description

What you'll be doing:

• Manage the People Team shared inbox, responding to general enquiries and escalating matters to the appropriate team members where required
• Maintain accurate and up-to-date employee records and personnel files, including contracts, position descriptions and other employment documentation
• Support people compliance activities, including organisation chart updates, reporting line changes, pre-employment checks, visa monitoring and licence tracking
• Coordinate the end-to-end onboarding administration process, ensuring new starters have everything they need ahead of their first day
• Be the face of Carma for new starters, welcoming them on Day One and ensuring their onboarding experience is organised, engaging and reflective of our values
• Coordinate onboarding sessions, introductions, training and meetings with relevant stakeholders and managers
• Support the creation and monitoring of new starter training checklists, working with managers to ensure employees are set up for success
• Conduct new starter check-ins, gathering feedback, identifying potential issues and escalating matters where required
• Coordinate employee offboarding, including exit administration, equipment collection and supporting exit interviews
• Assist with preparing, reviewing and maintaining employment letters, contracts, policies, procedures and guidelines
• Provide administrative support for formal and informal people meetings, including note-taking and following up on actions
• Support WHS administration and compliance activities across the business
• Complete candidate reference checks and pre-employment screening, ensuring all information is accurately recorded in our ATS
• Support the general administration and upkeep of our recruitment and HR systems
• Partner with the Talent Acquisition team to coordinate interviews, manage candidate communications and ensure a seamless candidate experience
• Welcome candidates onsite, coordinate facility tours and assist with the logistics of group interviews and assessment centres
• Send and monitor the completion of candidate assessments and pre-employment checks
• Support managers with training and upskilling on People Experience systems and processes
• Assist with pulling together regular reporting across People Experience and Talent Acquisition
• Bring a continuous improvement mindset, identifying opportunities to streamline processes and improve the employee and candidate experience
• Pick up ad hoc projects and administrative tasks to support the broader People Team as required
  
  

Okay, let's talk about you:

• You have 2–3 years' experience in an HR administration, People & Culture or coordination role
• You've completed, or are currently studying towards, a degree in Human Resources, Business Administration, Psychology or a related discipline
• You're interested in developing your career in either People Experience, HR or Talent Acquisition and are keen to gain exposure across both areas
• You're highly organised and comfortable juggling multiple priorities in a fast-paced, ever-changing environment
• You have excellent attention to detail and take pride in keeping information, systems and documentation accurate and up to date
• You're tech savvy and enjoy learning new systems, platforms and processes
• You're a confident communicator who enjoys interacting with people at all levels of the business, whether one-on-one or in a group setting
• You're approachable, proactive and comfortable being a first point of contact for employees, candidates and managers
• You have a strong customer service mindset and genuinely care about creating a positive experience for others
• You're adaptable, solutions-focused and happy to roll up your sleeves to get things done
• You enjoy finding better ways of working and aren't afraid to suggest improvements
  
  

What's in it for you?

• A fantastic opportunity to build your career across both People Experience and Talent Acquisition
• Exposure to the full employee lifecycle, working alongside an experienced and collaborative People Team
• The opportunity to make a genuine impact on the employee and candidate experience as Carma continues to grow
• A varied role where no two days are quite the same, with plenty of opportunities to learn, develop and take ownership
• Work in a fast-growing business where you can contribute ideas, improve processes and see the impact of your work
• Our open plan office comes fuelled with fresh coffee, a snack stash for any craving, and Friday rooftop drinks to keep your energy in the fast lane!
• Sweet perks because, well, we’re a car business so $$ off Carma cars, parts, and NRMA cover to rev up your ride!