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Director of Facilities Maintenance

Position Summary

The Director of Facilities Maintenance provides senior leadership and operational oversight for facilities, engineering, maintenance, infrastructure, and capital improvement activities across Primm Valley Casino Resorts.

This position is responsible for ensuring the safe, reliable, efficient, and cost-effective operation of the resort's buildings, utilities, mechanical systems, equipment, and physical assets. The Director establishes maintenance and engineering standards, oversees preventive and corrective maintenance programs, manages capital projects, develops operating and capital budgets, and ensures compliance with applicable safety, building, environmental, and regulatory requirements.

The ideal candidate combines strong strategic planning and financial management capabilities with extensive hands-on facilities and maintenance leadership experience. The Director works closely with Hotel Operations, Casino Operations, Food & Beverage, Security, Finance, and other departments to minimize downtime, protect company assets, maintain safe and attractive facilities, and support exceptional guest and team member experience.

Essential Duties and Responsibilities:

Leadership & Strategic Planning

• Provide strategic and operational leadership for facilities, maintenance, and engineering functions throughout the resort.
• Develop and execute short- and long-term facilities and infrastructure plans.
• Establish departmental goals, operating standards, key performance indicators (KPIs), and accountability measures.
• Advise senior leadership regarding facility conditions, infrastructure risks, capital requirements, deferred maintenance, and equipment replacement priorities.
• Drive continuous improvement initiatives that increase reliability, improve service levels, control expenses, and reduce operational risk.
• Foster a culture of safety, accountability, teamwork, responsiveness, and exceptional service.

Facilities, Maintenance & Engineering Operations

• Direct preventive, predictive, corrective, and emergency maintenance programs.
• Oversee HVAC, electrical, plumbing, boilers, generators, elevators, building automation systems, fire/life safety equipment, utilities, and related infrastructure.
• Ensure hotels, casino areas, restaurants, entertainment spaces, public areas, offices, back-of-house areas, and support facilities are maintained to established standards.
• Establish preventive maintenance programs designed to extend equipment life and minimize costly failures.
• Monitor work orders, equipment downtime, recurring repair issues, response times, and preventive maintenance completion rates.
• Ensure maintenance activities are properly prioritized and completed with minimal disruption to guests and resort operations.
• Maintain appropriate staffing and emergency-response coverage for a 24/7 resort and gaming environment.

Capital Planning, Projects & Asset Management

• Lead capital planning and long-term asset lifecycle management for facilities and infrastructure.
• Identify and prioritize capital needs based on asset conditions, operational risk, safety, business needs, useful life, and return on investment.
• Oversee renovations, remodels, infrastructure improvements, equipment replacements, and facility-related capital projects.
• Coordinate project scopes, budgets, schedules, contractors, permits, inspections, and operational requirements.
• Develop replacement strategies for aging equipment and infrastructure.
• Evaluate technologies, equipment, and building systems that improve reliability, energy efficiency, and operating costs.
• Ensure capital projects are completed according to approved scope, schedule, budget, and quality standards.

Financial Management

• Develop and administer annual facilities and engineering operating and capital budgets.
• Monitor departmental expenditures and forecasts to ensure financial accountability and budget compliance.
• Analyze maintenance labor, materials, utilities, contractor expenses, repair costs, and equipment performance.
• Identify cost-saving opportunities without compromising safety, reliability, compliance, or guest experience.
• Evaluate major repair-versus-replacement decisions based on cost, operational risk, and equipment lifecycle.
• Prepare capital requests, budget presentations, forecasts, and operational reports for senior leadership.

Safety, Compliance & Risk Management

• Maintain facilities and engineering operations in accordance with applicable federal, state, and local requirements.
• Support compliance with OSHA requirements, fire/life safety standards, environmental requirements, accessibility standards, and applicable building codes.
• Partner with Security and resort leadership on emergency preparedness, business continuity, utility interruption, fire/life safety, and facility-related emergency response plans.
• Conduct or oversee facility inspections and corrective action plans.
• Maintain required maintenance records, permits, testing records, inspection documentation, and other compliance records.
• Promote workplace safety through training, inspections, hazard identification, and corrective actions.

Vendor & Contractor Management

• Establish and maintain productive relationships with contractors, suppliers, consultants, and service providers.
• Review bids, proposals, contracts, and service agreements for scope, pricing, quality, and performance expectations.
• Negotiate vendor and service agreements to improve quality, value, and cost efficiency.
• Monitor contractor performance, safety practices, project quality, schedules, and contractual compliance.
• Establish standards for selecting, evaluating, and retaining outside vendors and contractors.

Leadership & Team Development

• Lead, develop, mentor, and retain facilities, maintenance, and engineering team members.
• Establish clear expectations and accountability for managers, supervisors, technicians, engineers, and maintenance personnel.
• Evaluate staffing levels, schedules, skills coverage, and organizational structure to meet operational requirements.
• Provide coaching, performance management, succession planning, and professional development.
• Identify technical training and certification needs.
• Promote strong communication and collaboration between Facilities and other resort departments.

Qualifications:

Education

• Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or a related field preferred.
• Significant facilities, engineering, construction, or maintenance leadership experience may be considered in place of a degree.

Experience

• Minimum of 10 years of progressively responsible experience in facilities management, engineering, maintenance, construction, or related operations.
• Minimum of 5 years in a senior facilities or maintenance leadership position.
• Hospitality, hotel, casino/gaming, resort, entertainment, commercial property, or similarly complex 24/7 operating experience strongly preferred.
• Demonstrated experience managing operating and capital budgets.
• Experience overseeing major capital projects, renovations, infrastructure improvements, and equipment replacements.
• Strong knowledge of preventive maintenance, asset management, building systems, utilities, and emergency maintenance operations.
• Demonstrated ability to lead multidisciplinary technical and maintenance teams.

Knowledge, Skills & Competencies

• Facilities and engineering leadership
• Preventive and predictive maintenance
• HVAC, electrical, plumbing, mechanical, and building systems
• Capital planning and asset lifecycle management
• Operating and capital budget development
• Construction and renovation project oversight
• Contractor and vendor management
• Contract negotiation
• CMMS and work-order management
• OSHA and workplace safety practices
• Fire/life safety and emergency preparedness
• Building code and regulatory compliance
• Utility and energy management
• Root-cause analysis and equipment reliability
• Financial analysis and cost control
• Strong organizational and problem-solving skills
• Ability to prioritize competing demands in a 24/7 operating environment
• Strong leadership, communication, presentation, and interpersonal skills

Preferred Certifications

• Certified Facility Manager (CFM)
• Facility Management Professional (FMP)
• Certified Maintenance & Reliability Professional (CMRP)
• Project Management Professional (PMP)
• LEED Accredited Professional (LEED AP)
• Relevant HVAC, electrical, mechanical, building systems, or engineering certifications

• Relevant facilities, engineering and trade certifications are preferred but not required

Required Work Cards/Licenses

• Must obtain and maintain any work cards, registrations, licenses or certifications required by the State of Nevada or applicable regulatory agencies based on the duties performed
• Responsible for ensuring regulated trade work is performed by appropriately licensed employees or contractors
• Valid driver's license

Key Performance Indicators (KPIs)

• Facility and critical equipment uptime
• Preventive maintenance completion rates
• Work-order response and completion times
• Reduction in repeat repairs and emergency equipment failures
• Operating and capital budget performance
• Capital project completion within approved scope, budget, and schedule
• Equipment lifecycle performance
• Utility and energy-cost management
• Safety and regulatory compliance
• Inspection results and timely correction of deficiencies
• Contractor and vendor performance
• Guest-impacting maintenance response
• Team member retention and development
• Reduction of deferred maintenance
• Overall facility condition and appearance

Language Skills

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

Reasoning Ability

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

• Primarily sedentary office-based position, requiring prolonged periods of sitting and working at a computer.
• Ability to occasionally stand, walk, bend, and move throughout the casino property to attend meetings, conduct site visits, and interact with department leadership.
• Ability to occasionally lift and carry office materials or equipment weighing up to 25 lbs.
• Ability to navigate the casino floor and other operational areas as needed.

Work Environment

Primarily office-based within a casino environment, with regular interaction with executive leadership, department heads, team members, and external business partners. The role may require occasional visits to casino operations, gaming areas, and other property locations to support business objectives.

Position requires flexibility to work extended hours, occasional evenings, weekends, and holidays based on business needs. Fast-paced, results-driven environment requiring strong leadership, sound judgment, discretion, and the ability to manage multiple priorities while maintaining a high level of professionalism.

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!