Sales Executive Service Support II

POSITION SUMMARY

Acting in the executive area of the services and support Business Units, performing activities to open new markets, customer loyalty, strategic and operational marketing, developing relationships with the main key players and market stakeholders, directing the product sales process and services developed, manufactured and supported by Embraer.

JOB RESPONSIBILITIES

• Execute all phases involving the internal sales process of Embraer services.
• Identify sales opportunities and build relationships within assigned territory.
• Execute and control the sale of Embraer Services and Support products and services.
• Monitor the development of the client's negotiation.
• Support the contracts area for the preparation of documents ref. the sale of services.
• Work with Customer Support and other related areas to ensure and increase customer satisfaction.
• Work in partnership with Product Marketing and the Service & Support and Corporate Communication teams to promote the EMBRAER brand.
• Work with Embraer's CRM tools and act in accordance with corporate programs and guidelines
• Work in accordance with Embraer's compliance guidelines and code of ethics.
• Develop relationships with key contacts, stakeholders and decision makers of portfolio customers
• Develop relationships with the main players in the market (competitor, partners, suppliers and service providers in the market in which it operates

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Education:

• BA / BS degree required in Aeronautical Engineering, Aviation, Economics, Business Administration, or equivalent

Experience:

• Prefer 2+ years of sales experience in a specialized functional discipline in sales and business development within the aerospace industry
• Desirable internship in the areas of Sales Engineering / Contracts / Programs

Knowledge, Skills & Abilities:

• Preferably knowledge of the aerospace and sales market (operations including maintenance), its competitors and products.
• Understanding of financial market principles.
• Excellent sales management skills.
• Analyze customer demands.
• Marketing analysis and sales techniques
• Collect information, identify and analyze technical issues in your area, as well as support and contribute to the analysis of multi-disciplinary issues.
• Sales finance fundamentals, financial projections and analysis
• Business plan preparation
• Aeronautical market trends
• Negotiation/presentations techniques
• People management skills
• Strong MS Office tools (Word, Excel, Power Point, and Access)

WORK CONDITIONS, ENVIROMENT AND SPECIAL REQUIREMENTS

Travel Requirements

• Ability to travel 25%-30% of the time.

GENERAL COMMITMENT FOR ALL EMPLOYEES

• Commitment to company values complies with department norms, policies, directives, and procedures.
• Incorporates Lean and P3E processes and concepts into daily activities
• Guarantees reliability and quality of information.
• Maintains necessary internal and external contacts.
• Suggests improvements to processes and procedures.
• Honors and protects confidential and proprietary documents and information.
• Satisfies work schedule requirements.

The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.

Embraer is an Equal Opportunity Employer.