German-Speaking Customer Experience Specialist – Thessaloniki, Greece

Do you speak German and live in northern Greece, or dream of it? Join a world-class customer experience team in Thessaloniki and support German-speaking customers of leading international brands in telecom, premium consumer products and digital services. Stay close to the sea, the mountains and a relaxed lifestyle, with a stable international career.

Already in Thessaloniki? You can start soon. Moving from abroad? Relocation support is included.

What we offer

• Monthly productivity bonus of up to €250
• Quarterly sales bonus of up to €900 in sales-focused teams
• Monday to Friday schedule, with occasional weekend shifts in some teams
• Transport bonus of up to €100 per month for on-site roles
• Relocation support for candidates moving from abroad
• Full paid training and a support period with experienced colleagues before you go live
• Team activities and a supportive international environment
• 8-month contract with potential for extension

What you'll do

• Help German-speaking customers by phone, email and chat
• Solve technical issues with products, devices, apps and digital services
• Assist with account, billing, payment, order and delivery questions
• Handle refunds, cancellations and claims following clear procedures
• In sales teams: offer the right products, upgrades and renewals

What we're looking for

• Native or C1 German
• English at B2 level or higher
• Good computer skills and typing speed of at least 25 words per minute
• Friendly, patient and solution-oriented
• Customer service, tech support or sales experience is a plus, not a must
• Based in Thessaloniki or open to relocating

Interviews are happening now. Send your CV today, and we'll get back to you quickly.