Director of Sales

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world.  The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About the Role

Four Seasons Hotel Jakarta is seeking a Director of Sales to join our Commercial leadership team. This role is responsible for driving profitable revenue through the strategic oversight of the hotel's sales activities, with a focus on identifying new business opportunities, strengthening key accounts, and maximizing production across Group, Corporate, Leisure and other key market segments.

The successful candidate will possess a sophisticated understanding of luxury hotel sales, revenue optimization, business development, and client relationship management. This role requires a polished, proactive, and results-oriented leader who can balance strategic planning with hands-on selling while representing Four Seasons Hotel Jakarta.

What you will do:

Team Leadership & Development

Lead, coach, and develop the Sales team by establishing clear expectations, fostering accountability, and creating opportunities for continued professional growth and career advancement.

 

Business Development & Account Management

Actively prospect, sell, and manage key accounts while expanding relationships within assigned territory. Identify new business opportunities that strengthen the hotel's market position and long-term revenue contribution.

 

Revenue Optimization

Partner closely with the Commercial Director and Revenue Management team to strategically manage Group and transient business, room rates, inventory, function space utilization, and market mix to maximize total hotel revenue and profitability.

 

Commercial Planning & Performance

Support the development and execution of annual commercial goals, sales strategies, and marketing plans. Monitor pace, booking trends, market performance, production reports, and booked-versus-consumed business to ensure objectives are achieved.

 

Sales Execution & Market Representation

Coordinate and execute strategic sales initiatives including client meetings, industry events, trade shows, entertainment and sports industry outreach, site inspections, familiarization trips, and business travel designed to generate new business and elevate the hotel's market presence.

 

Cross-Functional Collaboration

Partner effectively with Commercial, Conference Services, Revenue Management and Operations teams to ensure seamless communication of business opportunities while delivering exceptional client and guest experiences.

 

Qualifications and Skills

• Demonstrated success leading, motivating, and developing a high-performing Sales team while delivering strong revenue and market share results.
• Strong commercial and financial acumen with expertise in hotel sales strategy, revenue management, forecasting, pricing, segmentation, and business mix optimization.
• Strong analytical and problem-solving abilities with the capability to interpret market trends and sales performance data and convert insights into measurable results.
• 3 years of experience as a Director of Sales or Associate Director of Sales within a luxury hotel, luxury lifestyle property, or major urban market.
• Proven track record of successfully generating and converting high-value Group, Corporate, Entertainment, Sports, and Luxury Leisure business.
• Exceptional negotiation, presentation, communication, and relationship-building skills with the executive presence to represent Four Seasons confidently with clients, partners, and stakeholders.
• A proactive, adaptable, and highly organized leadership style with strong attention to detail, sound judgment, and the ability to thrive in a fast-paced luxury environment.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package.
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Complimentary Accommodation at other Four Seasons Hotels and Resort.
• Inclusive and diverse employee engagement & recognition events all year-round.
• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
• And so much more!

 

Note : Under the applicable regulations, work permits can only be granted to Indonesian citizens.

 

 

The management level for this position is:

Operations - Department Head