Agile Business Analyst

At 196, we put our hearts and souls into sourcing and roasting extraordinary coffees that delight every day. We want to make organic coffee accessible, easy to understand and enjoy.  In this short period of time we have built great and meaningful relationships with passionate coffee producers. Their dedication and hard work – blows us away every time we visit, and reinforces all the reasons we do what we do. The team that you will be working in is small, dynamic and motivated to deliver the best product and experience to our clients across the US. At 196, our people are our strength, and we're looking for a team player, someone who will thrive in a fast-paced environment and who sees long-term career growth within our company. What you’ll be doing In this role, we're counting on you to: * develop an understanding of all things product and tech in 196, including: the technology platform, supporting teams, road maps and user journeys/stories* gather and analyse requirements and break down complex problems into coherent features, products and projects and liaise with the global tech team for implementation/resolution* facilitate product testing/analysis of defects and new features as they rollout and recommend appropriate solutions* identify pain-points, unearth root causes and help to deliver effective solutions* gain an understanding of the imperatives of each commercial activity and uncover actionable opportunities to generate incremental commercial value* proactively seek out opportunities to improve business performance, fix issues and make recommendations to management Skills you’ll need * Previous demonstrated Business Analyst experience.* Demonstrated experience in gathering business requirements and translating into user stories within a scrum agile framework.* Demonstrated experience in Process Mapping.* Requirement ownership and traceability throughout the delivery lifecycle.* Ability to work in high paced, complex and diverse IT environment.* Driven & motivated, with the ability to communicate & influence stakeholders at all levels. Benefits: * 401(k)* Health Insurance (inc. dental and vision)* Flexible schedule* Parental leave* Paid time off* Great coffee! Disclaimer 196 is an Equal Opportunity Employer. 196 does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.