- Salary
- $19 – $24/hr
- Location
- Naples, Florida
- Workplace
- Onsite
- Type
- Full-time
- Department
- Healthcare
- Education
- High School
- Source
- BetterTeam
Description
Patient Care Coordinator / Front Desk Check-In
SWICFT Cardiology, located in downtown Naples, is actively seeking a Patient Care Coordinator/Check-out for a busy cardiology practice. Looking for a candidate with a specific skill set to work closely with patients in a concierge level care setting.
SWICFT Cardiology, located in downtown Naples, is actively seeking a Patient Care Coordinator/Check-out for a busy cardiology practice. Looking for a candidate with a specific skill set to work closely with patients in a concierge level care setting.
Responsibilities:
- Answer patient calls efficiently ensuring patients are able to speak with a team member throughout the day in a timely, polite, and professional manner.
- Communicate with patients in a courteous, professional, cooperative, and mature manner.
- Accurately take messages and convey information to physician, medical assistant or patient.
- Coordinate testing/patient appointments within office and/or with outside imaging centers if needed.
- Schedule and reschedule appointments as needed.
- Recognize and respond appropriately to urgent situations.
- Collect and input insurance information in patient charts.
- Collect payment/co-pays at check in/check out.
- May be required to perform the duties of other employees in their absence.
Skills/Requirements:
- Proficient computer skills with knowledge of electronic medical records.
- Excellent interpersonal, communication, and customer service skills.
- Previous cardiology or internal medicine experience preferred, but the right candidate can be trained.
- Attention to detail and organized.
- Ability to work as a member of a team.
- Ability to maintain confidentiality.
Qualifications:
- High school diploma or equivalent.
- Medical office experience desired, preferably in cardiology or internal medicine.
- Medical terminology knowledge.
- Clinical experience required.
We offer a highly competitive salary and benefits package. Please submit resume for consideration.
Benefits:
Benefits:
- 401(k).
- Dental insurance.
- Health insurance.
- Health savings account.
- Life insurance.
- Paid time off.
- Vision insurance.
Schedule:
- Day shift.
- Monday to Friday.
- No weekends.
COVID-19 considerations:
Due to COVID-19 and the risks it poses to our patients, our office observes social distancing practices and use of PPE.
Education:
- High school or equivalent (Preferred).
Experience:
- Medical terminology: 1 year (Preferred).
- Medical office: 1 year (Preferred).
- Customer service: 1 year (Preferred).
- Athenahealth: 1 year (Preferred).
Work Location: One location.
Skills
Patient CareCustomer Service