Who You Are:

Do you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own?  Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for you! 

What You'll Do:

• You will provide administrative support primarily for our Hotel Operations team to ensure that critical contracting processes move forward efficiently and effectively. You will contribute in the following areas:
• Document management: contract generation, review, and editing
• Contract follow-up by phone
• Project work, likely across multiple operational departments
• Information & data gathering and reporting assistance for contracting or meeting preparation
• Basic data entry in internal systems
• Miscellaneous data administration, audits, and tasks

Who You Are:

• You will be in communication with internal teams and external partners alike and have strong written & verbal skills to express yourself clearly and professionally.
• You have sharp attention to detail and accuracy.
• You have strong skills for systems, data, and administrative processes.
• You are organized and able to manage multiple tasks simultaneously with efficiency.
• You are curious, eager to learn new things, and jump in where needed!
• Your work is collaborative but largely independent. You work effectively without a lot of support or structure. You are proactive and resourceful.
• Prior administrative & excel experience required; AI experience appreciated.

About the Department:
The Hotel Operations team is responsible for reaching agreements with over 800+ luxury hotel & ship partners annually to secure accommodation for upcoming seasons. We’re deeply focused on account & relationship management to foster mutually beneficial partnerships, drive operational excellence, and deliver exceptional guest experiences. The team is comprised of contract and data administrators and is located in Berkeley, CA & Utrecht, Netherlands.

About Backroads:

At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.

Why Backroads:

At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences.

Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.