Manager of Culture & Education

Description

Canterbury Court is a retirement community located in the heart of Buckhead, where we put our hearts into creating a true community. As a faith-based, not-for-profit organization, we reinvest revenue into our community for the benefit of residents and staff. We are Atlanta’s first Life Plan Community (LPC) – what some call a Continuing Care Retirement Community (CCRC). 

Benefits

Canterbury Court offers a competitive total compensation package that includes:-

• Health, dental, and vision.
• Group insurance plans.
• Retirement savings plan with company match.
• Eligibility for an annual Resident gift.
• Resident-funded scholarships.
• Off-street parking.

Canterbury Court is looking for a Manager of Culture & Education to join our family. This is a full-time position located in the Healthcare division of our Life Plan Community (LPC). We invite you to experience Canterbury Court.

Training Development and Delivery

· Foster a person-centered interdisciplinary care environment through training programs, mentoring, and coaching.

· Develop, implement, and maintain all mandated and required education programs in accordance with federal, state, and accrediting body regulations.

· Create and execute training programs using a variety of methods, including online learning, instructor-led sessions, and hands-on experiential education.

· Utilize the Relias Learning Management System as the primary platform for assigned trainings, curriculum management, tracking, and reporting.

· Coordinate with community partners (Powerback, Visiting Nurse Heath Systems, Capstone Health) to provide trainings and skills competency checks for staff.

· Coordinate and facilitate specialized education programs, including but not limited to: Dementia Beyond Drugs, Eden Alternative, Managerial and leadership skills development, Virtual Dementia Tour

· Plan and conduct departmental in-services in partnership with management staff to address clinical updates, operational changes, and performance improvement initiatives.

· Work collaboratively with leadership to identify education needs, skill gaps, and opportunities for professional development within the healthcare department

· Stay current with best practices in senior living and person-centered care philosophy and promote best practices in resident care, safety, and quality through education and collaboration with clinical leadership.

Cultural Development

· Coordinate and participate in new employee orientation in collaboration with Human Resources and department leaders with the aim of creating a welcoming and supportive environment for new hires

· Partner with nursing management to reduce departmental turnover through training and mentorship initiatives

· Foster a culture of positive feedback and teamwork through workforce recognition and reinforcement of Canterbury’s mission and workforce values.

· Collaborate with nursing management to develop mentorship programs to recognize and reinforce actions consistent with Canterbury’s mission and values

· Promote professional growth of department members and adherence to organizational policies.

Administrative Oversight

· Maintain accurate and up-to-date training records, completion logs, and reports within the Relias platform.

· Monitor training compliance across all departments and follow up on incomplete or overdue requirements.

· Generate reports for leadership, surveys, audits, and regulatory reviews as needed.

· Identify community partnerships that benefit wellness initiatives for the evolving needs of Canterbury Court residents and manage vendor relationships and business agreements.

· Participate in Manager on Duty rotation, as required.

Non-Nursing Department Education Oversight

· Collaborate with other departments (e.g., dining, housekeeping, maintenance, administration) to ensure compliance with all applicable regulatory and organizational standards.

· Ensure department-specific education aligns with safety, infection prevention, emergency preparedness, and quality improvement expectations.

· Collaborate with Director of Wellness to provide educational programs and presentations to residents and family members on topics relevant to aging services, wellness, dementia care, healthcare trends, and community initiatives.

· Serve as a knowledgeable resource to support resident and family understanding of care practices and community standards.

Requirements

Qualifications

· Minimum of 3–5 years of experience in a healthcare setting, preferably in long-term care, senior living, or a Life Plan Community.

· Demonstrated experience in staff education, training coordination, or professional development.

· Knowledge of healthcare regulations, compliance, and survey readiness.

· Associate’s Degree in a Health-Related Field or Licensed Practical Nurse

Preferred Qualifications

· Prior experience in a Life Plan Community, CCRC, skilled nursing, assisted living, or healthcare education role.

· Training or certification in Eden Alternative, dementia education, adult learning principles, or leadership development.

· Experience facilitating interdisciplinary and non-clinical training programs.

· Experience using or administering a Learning Management System (LMS), preferably Relias.