Head of Quality Assurance

The Quality Management function in Eaton ensures that Eaton's products and services meet the required standards of quality through direction of the quality assurance programmes and quality control policies and the application of the Quality Management System. It further ensures assurance that the QA Policy is performed by qualified and experienced personnel.

The role holder manages professionals in a defined area of Eaton. Develops plans for their team to ensure optimum use of time and resources. Ensures team performance is aligned and contributes to the overall plans of their area.

## What you’ll do:

• Ensure that the QA function acts and is seen as a business differentiator, adding value, working with all functions to ensure that quality and assurance is embedded and aligns with the business needs
• Maintain and support an effective Business Management System, in partnership with stakeholders throughout the business so that products and processes conform to applicable standards and specifications, and the incidence and costs of quality non-conformances are monitored and improved
• Assure that processes are being followed in accordance with the requirements of the Business Management System (BMS) throughout the value stream including suppliers, and to leading resolution processes where this is not the case
• Ensure the effectiveness and fulfilment of Eaton's Quality Policy throughout the value stream including suppliers while complying with all applicable regulatory and customer required specifications
• Ensure their areas of responsibility and team meet the needs of the business and deliver against commitments
• To provide effective leadership and guidance of the function delivering the needs of the business and the role to ensure that both the tactical and oversight QA requirements are satisfied
• Motivate, energise and support a highly engaged workforce in a collaborative quality & customer focussed team environment in relentless pursuit of continuous improvement
• Coach, mentor, and develop the Quality Assurance team
• To support the maintenance of the company requirements and approvals e.g. CAA, EASA, FAA, AS, etc. as required
• To support the delivery of the audit calendar covering product, process, supplier and design audits required to satisfy the requirements of the company quality approvals and our customers
• Support external Quality audits, assessments and visits by customers and authorities
• Support the compliance monitoring function with regard to airworthiness and customer requirements

## Qualifications:

• Trained Auditor
• Ideally educated to degree level with extensive experience in Quality Assurance and managing effective teams in a design & manufacturing environment
• Has worked in an Aerospace Organisation and has experience across the various Quality disciplines i.e. Product, Design, Process & Design,
• Experience in Aerospace standards (e.g. CAA Part 21, CAA & EASA Part 145, FAA, AS9100, etc.)
• Has a proven and broad experience in Quality function meeting on-going requirements in relation to the authorities and customer
• Experience in managing Quality Investigations using RCCA tools
• Experience in managing and meeting Product Source Inspections and Conformity requirements
• Proven experience working within an Aerospace quality management system
• Experience of liaising with internal and external customers

## Skills:

• Good communication skills demonstrated both verbally and in writing
• Demonstrated experience in building good working relationships and gaining trust and respect with internal and external customers
• An understanding of costs and financial implications within the quality department
• Self-driven and able to monitor own performance effectively to ensure deadlines and commitments are met
• Effectively able to manage own time according to the role requirements
• Works effectively with others
• Proactively able to manage own work to in order to achieve objectives
• Use own initiative within the scope of the role
• Plans work and consistently delivers on time
• Seeks effective solutions to problems encountered
• Makes timely decisions within the scope of the role
• Demonstrates a “Can do” positive attitude
• Good application of Microsoft packages and relevant software for the role

## What we offer:

• Opportunity to work in a global, highly collaborative environment
• Challenging projects in dynamic collaborative team
• Strong focus on learning, development, and career progression
• Competitive compensation and benefits package
• A culture that promotes inclusion, accountability, and continuous improvement

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We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.