About the Role

As a Sales Account Executive focused on the VTEX CX Platform, you will own the full sales cycle, combining strong commercial acumen with technical expertise to position the platform as the best solution for each client’s needs.

In this role, you will act as both a trusted advisor and deal owner: deeply understanding client challenges, translating them into tailored solutions using the VTEX CX Platform, leading product presentations and demos, negotiating commercial terms, and ensuring a seamless handoff to the implementation team.

Your ultimate goal is to drive revenue growth by building long-term relationships, clearly articulating the value of the VTEX CX Platform, and closing strategic, high-impact deals.

 

What you will do

• End-to-End Sales Cycle Ownership: Lead the sales process — from discovery, and demos to proposal, negotiation, and contract signature.
• Discovery and Consultative Selling: Engage with prospects to uncover challenges, map business processes, and position the VTEX CX Platform as the right solution.
• Solution Demonstrations: Deliver persuasive demos and presentations that connect technical capabilities to business outcomes.
• Proposal and Negotiation: Prepare and present commercial proposals, manage RFPs, and negotiate terms to successfully close deals.
• Value Communication: Clearly articulate ROI and business impact, adapting the message for both technical and executive audiences.
• Account Growth: Build and nurture long-term relationships, identifying upsell and cross-sell opportunities.
• Collaboration: Work closely with marketing, product, and post-sales teams to ensure alignment and a seamless client experience.

Who you are

• You must be located in São Paulo.
• You have experience selling solutions related to chatbots, AI agents, conversational platforms, customer communication channels, automation, or omnichannel engagement.
• You have proven experience in sales roles (Account Executive, Sales Engineer, or Solution Consultant) in SaaS, Digital Commerce, or related industries.
• You combine sales acumen with technical expertise, thriving in both commercial conversations and solution-oriented discussions.
• You have strong negotiation, communication, and storytelling skills, able to influence executives and decision-makers.
• You understand Retail, Marketplace, and Digital Commerce domains and their impact on customer experience. 
• You are results-driven, persuasive, and motivated by achieving and exceeding sales targets.
• You thrive in fast-paced, collaborative environments and take ownership of client success from first contact to closed deal.

 

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About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,400 active online stores across 43 countries (as of FY ended on December 31, 2024).

Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com.

At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

About VTEX CX Plataform

VTEX CX Plataform is a product of VTEX dedicated to enterprise customer experience solutions powered by artificial intelligence, designed for brands and retailers.

With the VTEX CX Platform, we redefine sales and post-sales journeys through hyperautomation and the smart integration of data into conversational channels, delivering faster, more personalized, and more efficient experiences for consumers.