- Salary
- $31k – $35k/yr
- Location
- Shelby, NC
- Type
- Full-time
- Source
- BetterTeam
Description
Help Wanted: Customer Service / Service Coordinator
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service / Service Coordinator. If you thrive on providing excellent service and have exceptional organizational skills, we want to hear from you!
Responsibilities include:
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service / Service Coordinator. If you thrive on providing excellent service and have exceptional organizational skills, we want to hear from you!
Responsibilities include:
- Managing customer inquiries and providing prompt and helpful responses.
- Coordinating service requests, ensuring timely and efficient resolution.
- Scheduling appointments and dispatching service technicians.
- Maintaining accurate records and documentation of service activities.
- Collaborating with internal team to optimize service delivery.
- Assisting with billing and invoicing processes.
- Handling customer complaints and resolving issues with professionalism.
- Providing administrative support to ensure smooth operations.
- Demonstrating excellent communication and interpersonal skills.
- Prioritizing tasks and multitasking in a fast-paced environment.
Requirements:
- 1+ YEAR Automotive Knowledge to assist customers with repair questions. This is an important skill set that is necessary to fill the position we have open,
- Previous customer service experience is preferred.
- Strong organizational and time management skills.
- Proficiency in using computer systems and software.
- Ability to remain calm and professional in stressful situations.
- Excellent verbal and written communication skills.
- Attention to detail and problem-solving abilities.
Join our team and become part of a company that values exceptional service and teamwork. To apply, please send your resume and cover letter to Indeed or [email protected].
We look forward to hearing from you!
Skills
Customer Service