Director of Organizational Communications

Job Title

Director of Organizational Communications

Department

UCM Storytelling

Worker Type

Regular

Pay Type

Salary

Position Salary Minimum

$75,000

Position Salary Maximum

$80,000

Salary will be commensurate with the level of the position, education, and experience.

Scheduled Weekly Hours

40

Benefit Eligible

Yes

Screening Date

2026-07-31

Job Description Summary

Established in 1809, Miami University consistently ranks among the top national public universities for providing students with a superior education and exceptional value. Miami is located in the quintessential college town of Oxford, Ohio, with polytechnic campuses in Hamilton and Middletown, a learning center in West Chester, a European study center in Luxembourg, and a 100% virtual option in Miami Online. A comprehensive research university, Miami empowers students to engage with premier teacher-scholars and benefit from a well-rounded liberal arts foundation and vibrant campus experience to develop lifelong skills for any career. With more than 240,000 high-achieving alumni, students gain access to an extensive and supportive community that opens doors globally and leads to amazing outcomes. With an ambition to effect meaningful change, Miami delivers the resources and experiences that prepare graduates to learn with purpose and lead with courage.

Miami University’s Communications and Marketing department has been charged with building and maintaining the university’s brand on a local, regional, and national stage. This dynamic and award-winning team is comprised of over 70 marketing and communications professionals and is looking to hire a Director of Organizational Communications.

Reporting to the Senior Director of Communications with a dotted line to the Administrative Director in the Office of Human Resources Management (OHRM), the Director of Organizational Communications is responsible for developing and executing an integrated, comprehensive and omni-channel marketing communications plans designed to help departments, including OHRM, establish organizational messages, keep the campus community informed of developments, and help create a positive workplace culture. The incumbent will work closely with OHRM leadership and will serve as a liaison between the Office of University Communications and Marketing and OHRM.

This position has been approved for remote hybrid work: three (3) days on campus, two (2) days remote. Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Job Description

Duties and Responsibilities: 

• Lead and implement integrated, comprehensive communication and marketing strategies for internal stakeholders and align these strategies with Miami University’s values, mission and brand standards.
• In collaboration with leaders in UCM and OHRM, develop marketing and communications plans designed to drive success with established internal communications, employee recruitment, and brand goals.
• Create and strategically execute marketing and communications plans to engage, inform, and inspire employees at Miami University to better understand how their everyday contributions enhance and support the organization’s long-term growth using media relations, marketing and creative services, web and social media communication, targeted print and electronic communication, leadership communication, and other activities. 
• Lead writer, editor, and publisher for all OHRM communications materials including but not limited to e-newsletters, magazines, website content, brochures, handbooks, posters, digital screens, and the like
• Oversee the OHRM’s web presence and collaborate with web team members to plan and implement university strategies and departmental requests.
• Manage vendors and freelancers that support marketing and communications for OHRM (video, graphic design, PR, etc).
• Develop strategies for digital marketing that supports the university’s brand as an employer.
• Ensure communication industry best practices are followed and monitor campus communication for internal/external response and/or legal concerns. 
• Work with colleagues across the university to advance university-wide communication strategies.
• Represent OHRM through participation in regular meetings of university-wide communicators. 
• Collaborate with university-wide colleagues on special projects.
• Serve as a liaison between University Communications and Marketing and OHRM, developing and assessing measurable goals and objectives that advance both Miami and OHRM.
• Other duties as assigned.

Minimum Qualifications: 

• Bachelor’s Degree
• At least seven (7) years of progressively responsible experience in public relations, marketing, and/or communications, including leadership or supervisory experience

Preferred Qualifications: 

• Experience working in a communications team
• Experience collaborating with digital and design teams 
• Experience in higher education organization and operations
• Experience in employer branding, recruitment marketing, or change communications.

Required Knowledge‚ Skills‚ and Abilities:

• Excellent communication skills, both oral and written.
• Ability to communicate complex and strategic ideas clearly and effectively to varied audiences, teams, institutional leaders, and external partners.
• Strong organizational and project management skills, including the ability to oversee complex, high-impact initiatives, set strategic priorities, and manage multiple projects across teams or divisions.
• Demonstrated leadership and management skills, including the ability to mentor staff, build high-performing teams, and foster a collaborative and inclusive work culture.
• Strong interpersonal and relationship management skills with the ability to align stakeholders around shared goals and institutional priorities.
• Strong analytical and strategic thinking skills with the ability to make sound decisions and implement solutions that drive results.
• Ability to develop creative approaches to produce clear, compelling, motivating communications and campaigns that achieve desired outcomes. 
• Experience determining appropriate message content for diverse audiences. 

Preferred Knowledge‚ Skills‚ and Abilities: 

• Demonstrated understanding of the higher education environment.
• Demonstrated understanding of the value of storytelling.
• Demonstrated knowledge and experience with intranet platforms, social media, and relational databases such as constituent relationship management (CRM) system  as communications vehicles and content management tools. 
• Demonstrated ability to leverage quantitative and qualitative data to inform communication strategies, measure effectiveness, and drive continuous improvement. 
• Demonstrated ability to navigate complex, fast-paced environments by anticipating challenges, responding to shifting priorities, and developing innovative communication solutions. 
   

Additional Position Information (if applicable)

Required Application Documents

To be considered for this position, applicants must submit all of the following materials: (1) a current resume, (2) a cover letter, and (3) a writing sample. Applications that do not include all required materials may not be considered for review.

Special Instructions (if applicable)

Not Applicable

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560.

Clery Act
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.