Banquet Supervisor - Conventions & Banquets - Mandalay Bay

THE JOB:

As a Banquet Supervisor for Conventions & Banquets at Mandalay Bay, you will lead the daily operations of our world-class, high-volume event services, directing the execution of spectacular conventions, galas, and corporate gatherings within our massive, state-of-the-art facilities. You will partner closely with event planners and culinary teams to ensure every detail of our diverse functions runs smoothly, maintaining the highest standards of luxury hospitality and seamless service. By coaching and inspiring your team of banquet professionals to deliver with polished poise and anticipation, you will orchestrate flawless events that transform ambitious plans into unforgettable, "WOW" moments for thousands of guests.

THE DAY-TO-DAY:

• Work directly with Banquet Managers on staffing ratios, room lay outs, menu implementation and operation of events as well as closely work with the EMM and Catering Manager regarding service of events

• Review Banquet Event Order and understand the event as planned by the client and EMM/Catering Manager; create diagrams for events when needed

• Prepare back of house strike sheets for events requiring equipment for service and prepare server assignments for each event

• Communicate with support departments to finalize details relating to food, beverage, equipment, power and room set up for all responsible events; oversee the banquet service staff and ensure they are following department, property and corporate policies and procedures

• Manage Human Resource responsibilities for specifically assigned areas; create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction.  Ensure quality hiring, training, and succession planning processes that encompass the company's diversity commitment

THE IDEAL CANDIDATE:

• High School Diploma or GED required

• Work Varied shifts, to include weekends and holidays required

• Must be 21 years of age or older

• 1+ Years of Prior Relevant experience in Catering & Banquets or a related field required

• 1+ Years of Prior Relevant experience as a Banquet supervisor/captain in an operation of similar size and scope or as a manager/director preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

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