- Location
- AE
- Type
- Full-time
- Department
- Retail
- Source
- Breezy HR
Description
Job Title: Restaurant Supervisor
Job Summary:
The Restaurant Supervisor oversees daily restaurant operations to ensure excellent service, high-quality food, and a positive guest experience. They support the management team by supervising staff, maintaining standards, and ensuring efficient workflows in both front- and back-of-house areas.
Key Responsibilities:
1. Operations Management
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Oversee daily restaurant operations, ensuring smooth service and adherence to company standards.
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Assist with opening and closing duties, cash handling, and shift scheduling.
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Monitor food safety, cleanliness, and hygiene standards in compliance with health regulations.
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Coordinate between kitchen and service staff to ensure timely and accurate food delivery.
2. Staff Supervision
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Lead, train, and motivate staff to provide excellent customer service.
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Support onboarding and training of new employees.
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Delegate tasks and monitor staff performance during shifts.
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Address performance issues and escalate to management as needed.
3. Customer Service
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Greet and engage with guests to ensure satisfaction.
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Resolve customer complaints or service issues promptly and professionally.
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Ensure a welcoming atmosphere and uphold brand values in guest interactions.
4. Financial and Administrative Duties
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Assist with inventory control, stock ordering, and waste management.
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Maintain accurate records of sales, labor, and costs when required.
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Support management with daily reporting and operational updates.
5. Health, Safety, and Compliance
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Ensure all staff adhere to health and safety policies.
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Conduct routine checks on food storage, sanitation, and safety procedures.
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Report maintenance or safety issues to management immediately.
