Inside Sales Representative

Inside Sales Representative

Charleston, MA, United States

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job: 

As an Inside Sales Representative, you’ll be part of our Nelson Stud Welding commercial team as an on-site employee. Responsible for selling and promoting company products to assigned accounts via outbound proactive telephone calls.  Further responsibilities include assisting in the development of new and major accounts with outside sales personnel, and administration of the day-to-day functional operations of a regional warehouse under the direction of the Sales Manager.  Position is on-site at our distribution center located at: 32 Spice Street, Charlestown, MA 02129-1306. You’ll get to:  

• Develop sales forecast for assigned territories.

• Develop and establish goals and standards of performance for assigned territories along with Field Sales Representative and Regional Sales Director.

• Achieve determined sales forecasts, objectives and goals in assigned territories.

• Execute requests for quotation from customers and prospects, according to the Sales Manager's guidelines.

• Distribution responsibilities include negotiating freight rates and tariffs, routing traffic, tracing shipments, obtaining proof of delivery, and the filing of freight claims.

• Develop call reports as required for specific accounts and/or products.

• Initiate follow-up to screen leads derived from advertising and trade shows.

• Resolve any and all problems with assigned accounts and assist with the resolution of any/all problems with major accounts assigned to outside sales.

• Effectively communicate customer need dates to customer service and production control.

• Analyze, control and administer product pricing in line with the Sales Manager's recommendations.

• Processing customer returns and requests for credit.

• Communicate competitive activities to the Sales Manager

• Communicate technical information between customers and Nelson Engineering Group.

• Attend trade associate meetings in conjunction with customer base, i.e. AWS, Steel Fabricators Association.

• Contact of outside vendors for services, price, delivery, and the request of issuance of purchase orders for the same.

• Operate assigned territory within budget guidelines.

The Person:  

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good?  In fact, you embrace it. You also have: 

• Bachelor's degree (BA); or one to two years related sales experience; or equivalent combination of education and experience

• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

• Excellent communication skills

• Experience in construction, industrial and specialty markets is a plus

• Results driven with emphasis on keeping customer and business commitments

• Self-motivated individual

• Ability to multi-task, prioritize, and manage time effectively

• Proficiency in CRM software and Microsoft Office

The Details:

You’ll receive a competitive salary and a great benefits plan including:

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.

• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university.

• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.

• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

#LI-Onsite