Security Officer - SOC Operator

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

As a Security Officer - SOC Operator in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch professional at a commercial real estate location, you will coordinate communications, monitor incoming information, and support timely responses to security-related needs. You will help maintain clear records, provide exceptional customer service, and work closely with onsite teams to help deter incidents. Join Allied Universal, where an agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Position Type: Full Time

Pay Rate: $23.98 / Hour

Job Schedule:

DayTimeMon04:00 PM - 12:30 AMTue04:00 PM - 12:30 AMWed04:00 PM - 12:30 AMSat04:00 PM - 12:30 AMSun04:00 PM - 12:30 AM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and/or property staff by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Monitor dispatch communications, receive and prioritize service requests, and coordinate the deployment of security-related personnel to incidents, alarms, and routine calls throughout the commercial real estate location.
• Maintain accurate dispatch logs, incident records, and shift activity reports; communicate pertinent information to supervisors and responding personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established escalation procedures and contacting emergency services when required.
• Monitor cameras, access-control systems, alarms, and other security-related equipment; report unusual activity, equipment concerns, and/or maintenance issues to appropriate personnel.

Minimum Requirements:

• At least 6 months of security-related experience is required.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.