Site Manager

Description

Company Overview

McDaniel Supply Company (MSC) is a trusted provider of commissary services to correctional and detention facilities. We are committed to operational excellence, compliance, and delivering reliable service while maintaining professionalism and strong customer relationships in secure environments.

Position Summary

McDaniel Supply Company is seeking a strategic, people-focused Site Manager to lead commissary operations within a detention facility in Charleston, SC. This role is responsible for overseeing daily operations, managing and developing staff, ensuring compliance, and driving high standards of service delivery.

The ideal candidate is a principled, effective leader with strong communication skills and the ability to build trusted relationships with staff, facility partners, and company leadership. This role combines operational expertise with a commitment to developing a positive, accountable team culture while managing commissary operations and logistics.

Key Responsibilities

Leadership & People Management

• Lead, coach, and develop staff to achieve performance goals.

• Foster a team culture built on honesty, integrity, respect, and accountability.

• Create and manage staffing schedules.

• Provide ongoing training, feedback, and performance support.

Operational Strategy & Execution

• Oversee commissary operations, ensuring efficiency and accuracy.

• Develop and implement strategic improvements to increase productivity and service quality.

• Ensure adherence to all company policies and facility regulations.

• Maintain business continuity during staffing or operational transitions.

Communication & Relationship Management

• Serve as the primary liaison between MSC and facility leadership.

• Maintain strong, professional relationships through consistent communication.

• Address concerns promptly and effectively while maintaining professionalism.

• Respond to grievances and inquiries in alignment with policy and timelines.

Financial Oversight

• Ensure accurate processing and delivery of commissary orders.

• Oversee kiosk fund reconciliation, deposits, and financial accuracy.

Required Skills & Qualifications

• Exceptional communication skills (verbal and written).

• Strong leadership presence with a focus on people development and team engagement.

• High level of integrity, professionalism, and ethical decision-making.

• Ability to think strategically and solve problems effectively.

• Strong organizational and time-management skills.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

Education & Experience

• High school diploma or GED required.

• Previous leadership or supervisory experience preferred.

• Experience in correctional or detention environments preferred but not required.

• Valid driver's license with a clean driving record.

Compensation & Benefits

• Salary: $50,440.00

• Paid bi-weekly.

• Comprehensive benefits package, which may include: 

Work Schedule

• Monday through Friday: 6:30 a.m. – 3:30 p.m. (flexible)

Physical Requirements

• Ability to lift, carry, push, or pull up to 50 pounds.

• Ability to stand, walk, and perform repetitive tasks throughout the day.

• Consistent attendance and reliability required.

• Ability to meet all applicable physical and regulatory standards.

What Success Looks Like in This Role

• A high-performing, engaged team that reflects strong leadership.

• Smooth, compliant daily operations with minimal disruption.

• Strong partnerships with facility staff built on trust and communication.

• Continuous improvement in efficiency, accuracy, and service quality.

Equal Opportunity Employer Statement