- Location
- Bridge House, Australia
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- Workday
Description
Number of Positions Available:
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Support Worker – Casual
Bridge House – Sobering Up Unit (WA)
SCHADS Level 3
Why this role matters
Every shift you work at Bridge House has the power to change someone’s day — and sometimes their life. Our Sobering Up Unit supports people at their most vulnerable, offering safety, dignity and calm when they need it most. As a Support Worker, you become a steady, compassionate presence in moments that truly matter. If you’re someone who shows up with heart, steadiness and respect, this is a place where your impact is felt immediately.
About the role
As a casual Support Worker, you will support participants under the influence of alcohol and other drugs (AOD) by monitoring their wellbeing, responding to immediate needs, and maintaining a safe, structured and caring environment. You will conduct regular checks, support participants through withdrawal, manage challenging behaviours with confidence and empathy, and ensure clear communication and documentation across the team. This is a 24‑hour service where your calm, grounded presence makes a real difference.
This casual position is based at the Bridge House Sobering Up Unit, reporting to the Team Leader Support Services. Pay is in accordance with a SCHADS Level 3. Shifts are negotiated based on business needs and staff availability.
How you will make an impact
Provide safe, trauma‑informed support to participants in the Sobering Up Unit
Monitor wellbeing through regular checks and observations
Respond confidently to challenging or high‑risk situations
Support participants through AOD withdrawal and document progress
Maintain safety, security and evacuation protocols
Promote TSA activities and support engagement with chaplaincy
Keep accurate records, shift notes and incident reports
Bring steadiness, compassion and professionalism to every shift
What you will bring
Certificate IV in Community Services, AOD or Mental Health (or equivalent experience)
Understanding of AOD types, effects and withdrawal processes
Experience supporting people with complex needs is highly regarded
Current WA driver’s licence
Current First Aid and CPR (or willingness to obtain)
Ability to work across a 24‑hour roster including nights, weekends and public holidays
Strong communication skills and the ability to remain calm under pressure
Commitment to culturally safe, inclusive and person‑centred practice
What we offer
NFP salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free)
Flexible working arrangements that support balance, wellbeing and life outside of work
Employee Assistance Program – confidential counselling service for you and your family
Financial, retail and lifestyle discounts
Discounted health and fitness programs through Fitness Passport
Up to 5 days paid leave per year to support a Salvation Army program or activity
A supportive, inclusive culture where you’re valued, encouraged and surrounded by passionate team members who care about the work as much as you do
How to apply
If you’re someone who brings steadiness, empathy and a genuine desire to support people through vulnerable moments, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your experience and interest in the role.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
