HIM Manager

Department/Unit:

Health Information Services

Work Shift:

Day (United States of America)

Salary Range:

$94,957.00 - $147,183.00

The HIM Manager is an AMHS role responsible for managing, organizing, and coordinating the daily functions and staffing needs of the HIM operations area to include prepping, scanning, quality control, analysis and deficiency management, record completion, and physician suspension management. This position is responsible for ensuring the accuracy, integrity, and security of patient health records, while maintaining compliance with all relevant laws, regulations, and industry standards for AMHS.

Essential Duties and Responsibilities

• Evaluates workflow on a continual basis and makes adjustments to staffing patterns to meet the demands of changing volumes to efficiently run all areas of responsibility within the department guidelines.
• Maintains established productivity and quality standards, turnaround times and manages through any backlog.
• Manages the physician suspension process to ensure timely completion of medical records and works closely with the Chief Medical Officer for enforcement.
• Support the medical staff and other health care providers in documentation requirements and timely medical record completion.
• Ensures documentation in the Legal Medical Record is completed in a timely manner as defined by system, state and federal requirements and applies the AMHS suspension policy as appropriate.
• Research deficiencies declined by providers to determine correct deficiency assignment.
• Develops staff onboarding and training for new hires; and focuses on regular education for staff; including confidentiality, compliance release of information, safety and any other regulatory or industry changes.
• Constantly strives to support and encourage departmental and unit efforts to improve customer service.
• Conducts daily huddles to ensure team engagement and to provide daily updates and workflow direction.
• Assures appropriate cross training activities among various functions/task.
• Recruits, retains, trains, orients and develops staff.
• Prepares annual competency assessments for all staff, provides feedback to staff on an ongoing basis.
• Develops and maintains policies and procedures and ensures standardization of processes for AMHS. Interprets departmental and hospital policies to staff and customers
• Establishes and regularly monitor key performance indicators to optimize outcomes. Continually streamlining processes for efficiency using Lean methodologies.
• Assist with the budget for areas of responsibility, monitoring variances and implementing corrective action as needed.
• Remain current with all relevant laws, regulations, and industry standards related to health information management, including HIPAA and Meaningful Use requirements.
• Ensure compliance and provide guidance to staff regarding privacy, security, and confidentiality of health information.
• Monitors use of equipment and ensures that proper training, maintenance and repairs is performed as needed

Qualifications

• Associate's Degree Health Information Management or related field and 5 years of experience in a HIM operations leadership role will be considered in lieu of a bachelor's degree. - required
• Bachelor's Degree Health Information Management or related field - preferred
• 4-6 years Experience working in a health Information management department, preferably in the operations area. - required
• 1-3 years Supervisory Experience - required
• Excellent communication and organizational skills. (High proficiency)
• Knowledge of prep/scan and quality control (High proficiency)
• Skilled in using electronic health records and various other applications. (High proficiency)
• Demonstrates excellent customer service with the ability to handle complex, demanding situations involving customers. (High proficiency)
• Knowledge of prep/scan and quality control processes with skills using an electronic health record and various other applications. (Medium proficiency)
• Proficiency in Microsoft Office applications. (High proficiency)
• RHIA - Registered Health Information Administrator Upon Hire - preferred
• RHIT - Registered Health Information Technician Upon Hire - preferred

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Lifting - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Rarely
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Thank you for your interest in Albany Medical Center!

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Med Health System!​

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.