- Salary
- $50k – $100k
- Workplace
- Onsite
- Department
- Operations
- Source
- Hireology
Description
At Honda of Frontenac, we offer an unparalleled level of professional service that truly distinguishes us from the competition. What truly sets us apart is our exceptional treatment of our valued team members. We firmly believe that by supporting and empowering our staff, they will, in turn, provide top-tier service to our customers and establish us as their go-to destination for all their automotive needs. Honda of Frontenac is far from your average dealership; we boast an exceptional team of employees and are dedicated to expanding that team with passionate and dedicated individuals.
Responsibilities:
- Engage with customers to understand their needs and preferences
- Provide exceptional service and guidance throughout the car-buying process
- Meet sales targets and goals
Requirements:
- Previous sales experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
Benefits:
- Competitive compensation ranging from $50,000.00 to $100,000.00 per year
- Semi-monthly pay schedule
- Opportunities for growth and career development
About the Company:
Honda of Frontenac places a strong emphasis on supporting our employees to ensure their success within the company. We are committed to providing a positive and engaging work environment where employees can thrive and grow alongside our dynamic team.
Benefits
- Medical, dental, and vision insurance
- 401(k) plan + employer match
- Vacation pay
- Employee vehicle purchase plans
- Saturday lunches
- Discounts on products and services
- Competitive industry pay
- Friendly work environment
- Growth opportunities
- Family-owned and operated
- Long-term job security
Responsibilities
- Sell and deliver a minimum number of vehicles every month
- Exhibit a high level of commitment to customer satisfaction
- Attend product and sales training courses and sales meetings as requested by the manager
- Keep up to date on new products and services within the industry
- Approach, greet, and offer assistance or direction to any customer in the showroom or lot
- Exhibit consultative selling skills – assist customers in selecting a vehicle by asking questions and listening carefully to their responses
- Explain product performance, application, and benefits to prospective customers
- Describe all optional equipment available for customer purchase
- Maintain a follow-up system that encourages repeat and referral business and contributes to customer satisfaction
- Maintain a prospect development system
- Log all customer interactions in the store’s CRM system
- Turn 100% of closed deals over to a finance and insurance manager, along with properly completed paperwork
- Deliver vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork
- Introduce customers to the service department personnel and emphasize to them the quality and efficiency of service repairs and maintenance available in the store’s service department
- Schedule the first service appointment
- Follow up on all post-delivery items, tag/title work, “we-owes”, and special requests to be sure that all customer expectations are met.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Support the store’s online reputation by facilitating customer reviews on different platforms (Google, Facebook, Yelp, Dealer Rater, etc.)
- Conduct business in an ethical and professional manner
- Maintain a positive attitude and be ready to work in a team environment every day
- Other tasks as assigned
Qualifications
- One year of automotive retail experience is preferred but not required
- Excellent verbal and written communication skills
- Time management, prioritization, attention to detail, organization, and the ability to multitask
- Self-starter, ambitious, goal-oriented, can work independently and without supervision.
- Comfortable using multiple methods of communication – text, email, video, phone, etc.
- Available to work flexible hours and weekends
- Open to learning new software systems
- Professional, well-groomed personal appearance
- Clean driving record and valid driver’s license
Honda of Frontenac is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
