Registration Clerk - Patient Access - Full Time

The Registration Clerk performs general clerical tasks regarding patient registration, point of service collections, determining insurance eligibility and co-pay / deductibility information, as well as all other job-related duties as assigned. The colleague may be required to perform tasks which involve exposure to visible or invisible blood contamination or reasonably anticipated blood contamination; knowledgeable of CLH policies and procedures related to blood born pathogen exposure and biohazard waste; follow procedure(s) for handling, cleaning, disposing, moving or removing of objects/materials and the cleaning up of blood, infectious materials or body fluids.

• Greet patients and visitors, determine purpose of visit, providing appropriate direction
• Notify clinical staff or department of patient/visitor presence as needed
• Collect patient demographic information, inputting data into EMR accurately
• Complete registration information into EMR accurately and efficiently
• Verify insurance information and allowable benefits for services
• Obtain authorization, pre-certification and/or provider referral, if appropriate
• Determine method of payment for services
• Collect payment from patients for copayments, deductibles and private pay visits
• Organize charts and in manner appropriate to department
• Enter IP/SWB/OP admissions as needed for specific departments
• Complete and maintain required manual/EMR patient logs as required for specific departments
• Answer phones, transferring calls if needed in a timely manner
• Assist as needed with special projects, assignments or other duties as assigned
• All other duties as assigned

Qualifications:

• High School Graduate or equivalent preferred
• Previous clerical experience, preferable in a healthcare setting
• Proficiency in MS Word and data entry
• Good Communication and Listening Skills
• Must be able to speak, read and write the English language