Account Supervisor

Company Description

Prodigious is part of the globally renowned Publicis Groupe. Leveraging the full spectrum of Publicis Groupe’s global production capabilities, Prodigious delivers seamless, relevant, and impactful consumer experiences across every touchpoint. By combining production expertise, cutting-edge technology, and data-driven insights, our team creates innovative solutions that help brands perform in today’s platform-driven world. 

Overview

As an Account Supervisor, you will play a pivotal role in managing client relationships and ensuring the successful execution of campaigns. You will lead day-to-day client interactions, act as a trusted point of contact, and support strategic planning while driving projects across teams with accountability and precision. 

 

This role combines hands-on project leadership, mentorship of junior staff, and contributions to strategic account growth. You are expected to bring market insight, operational excellence, and strong communication skills to both clients and internal teams. 

Responsibilities

Strategic Focus & Impact 

• Leads account and production teams to deliver business and campaign goals. 

• Owns strategic planning, production strategy, and campaign vision. 

• Inspires and motivates teams with clarity of purpose and direction. 

• Influences client results through strategies and production solutions that drive measurable outcomes. 

 

Client Relationship Management 

• Shapes planning and decision-making with senior client leadership. 

• Acts as a trusted advisor to clients, providing guidance on strategy, campaign execution, and production feasibility. 

• Build long-term client relationships that drive satisfaction and account growth. 

 

Campaign & Data Management 

• Leads multi-channel campaigns, ensuring seamless integration of creative, media, and production elements. 

• Oversees production planning, resourcing, scheduling, and quality control across projects. 

• Uses insights and performance data to optimize campaigns and recommend improvements. 

• Ensures campaigns meet timelines, budgets, and creative standards while leveraging production technology and automation. 

 

Team Leadership & Culture 

• Manages large and complex teams across account and production functions, fostering growth, engagement, and accountability. 

• Mentors and develops talent, building a high-performing, collaborative culture. 

• Champions knowledge sharing, innovation, and continuous improvement across production and account team 

 

Financial Oversight 

• Responsible for financial performance, budgeting, and profitability of client accounts and production projects. 

• Identifies opportunities to expand production capabilities, services, and client partnerships. 

 

New Business Development 

• Drives growth within existing accounts and contributes to new business pitches. 

• Identifies opportunities to expand production capabilities, services, and client partnerships. 

 

Knowledge & Expertise 

• Possesses expert knowledge in account management and production processes, workflows, and technologies. 

• Applies expertise to improve client outcomes, campaign effectiveness, and internal processes. 

 

Soft Skills 

• Champions clear, confident communication that inspires trust across clients and teams. 

• Leads with emotional intelligence, cultivating a growth-oriented, collaborative culture. 

• Influences cross-functional collaboration to achieve integrated campaign results. 

 

Market & Industry Expertise 

• Provides thought leadership and trusted guidance based on market, media, and production expertise. 

• Advises teams and clients on trends, insights, and competitive positioning. 

 

Data & Technology Expertise 

• Applies automation, advanced analytics, and production technology to drive campaign strategy and efficiency. 

 

Agency Role & Influence 

• Shapes agency culture, production standards, and business priorities. 

• Plays a leadership role in internal development and innovation across account and production teams. 

Qualifications

Qualifications & Experience 

• 4–6 years of experience in account management or related roles in advertising, marketing, or communications. 

• Strong background in managing production workflows, timelines, and deliverables across channels. 

• Strong organizational, financial, and communication skills. 

• Able to mentor junior staff and contribute to team development. 

• Solid understanding of brands, marketing trends, and the advertising industry.