Restaurant Manager - Upscale Casual Cafe

Restauraht Manager - Upscale Casual Cafe

Location: Riyadh

Celebrated French-inspired café and brasserie concept under a well established hospitality and lifestyle group. Known for its decadent pastries, elegant interiors, and vibrant Parisian charm. Originating in Bahrain and now expanding into Riyadh, The cafe offers an immersive dining experience that blends European culinary artistry with warm, personalized service. The brand has become a beloved destination for locals and visitors alike, offering a refined all-day menu of French classics, signature desserts, and creative beverages, all served in a chic, vintage setting that evokes the golden age of café culture.

About the role:

Reporting to: Operations Manager

Direct Reports: Assistant Restaurant Manager, Front & Back of House Team

The Restaurant Manager will oversee the daily operations of the cafe ensuring exceptional service, product quality, operational efficiency, and a luxurious guest experience aligned with the brand’s premium standards. The role combines team leadership, financial and inventory control, guest relations, and execution of high-level service standards in a fast-paced, upscale dining environment.

Key Responsibilities

Operational Leadership

• Ensure smooth day-to-day operations of FOH and BOH, maintaining brand standards in service, food, cleanliness, and safety.
• Supervise staff schedules, shift planning, and adherence to labor budgets.
• Lead pre-shift briefings and ensure team preparedness and motivation.

Guest Experience

• Ensure every guest is welcomed and served in line with brands luxury service expectations.
• Monitor dining room ambiance (music, lighting, temperature) and guest satisfaction.
• Handle guest feedback and resolve complaints professionally and promptly.

Financial Management

• Monitor and control operating costs, waste, and labor to maintain profitability.
• Manage daily cash handling, sales reporting, inventory counts, and ordering processes.
• Contribute to forecasting, budgeting, and monthly reporting alongside the Operations Manager.

Team Management & Training

• Recruit, train, mentor, and evaluate team members to deliver consistent service excellence.
• Conduct employee reviews, manage performance, and maintain up-to-date HR files.
• Support career development and succession planning in collaboration with HR.

Compliance & Standards

• Ensure compliance with Saudi health, hygiene, and safety standards and HACCP requirements.
• Implement and maintain SOPs across all areas of the restaurant.
• Coordinate with maintenance to address equipment or facility issues swiftly.

Brand & Business Development

• Uphold the brand identity and act as an ambassador for the company.
• Stay informed on competitor activity and local dining trends to identify growth opportunities.
• Liaise with Marketing on local promotions, events, and community engagement.

Requirements

• Experience: 5–8 years in upscale restaurant or hotel management
• Education: High school diploma minimum; hospitality/management degree preferred
• Language: Fluent in Arabic or English (both preferred)
• Skills:
• Strong leadership and team motivation
• Guest-focused with excellent service standards
• Strong understanding of P&L, budgeting, and inventory control
• Food safety and hygiene knowledge (HACCP certification preferred)
• Excellent organizational, interpersonal, and communication skills
• Proficient in MS Office (Word, Excel, PowerPoint)
• Adaptable, hands-on, and solutions-oriented

Benefits:

● All inclusive salary 14000 Saudi Rial per month not negotiable ($3732) this includes basic salary and allowances for housing, phone, transport

● Flights/travel, health insurance, meals on duty and paid annual vacation provided by the company.

● Furnished apartment provided by the company for the first 3 months only. This is to allow you time to settle in and find your own accommodation. After 3 months you will be responsible for your own housing.