Unit Manager

Agency

Dept of Health and Human Services

Division

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title

Rehabilitation Services Manager I (NS)

Position Number

60054577

Grade

NC17

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Unit Manager position is housed at the Burlington Unit EIPD/Independent Living office in Alamance County. The position supervises a staff of 19 and oversees a satellite office in Wentworth.

The Independent Living Program serves Caswell, Alamance, Rockingham, Orange, Chatham, and Person Counties. Requires the ability to lead by example including Comprehensive understanding of the field of rehabilitation counseling and demonstrated excellence in service delivery, thorough knowledge of casework policy and procedures, demonstrated skills in oral and written communication, ability to inspire others to work together towards shared goals.

In addition, requires the ability to mentor, coach and teach in a supportive climate as well as knowledge of and ability to tactfully utilize confrontation techniques as necessary. Requires understanding of professional ethics and demonstrated application in supervisory experiences. Requires a diverse background in the field of rehabilitation including working cooperatively with advocacy groups, an array of community resources and serving a diverse population of consumers.

Job responsibilities include the following:

* Professional supervisory and managerial work in organizing and directing delivery of EIPD and Independent Living services to individuals with disabilities.
* Directs the daily activities of the staff to ensure the most effective and efficient service delivery
* Serves as area manager of the Division’s service delivery program, serving the Burlington Unit Office & Wentworth satellite office.
* Provides leadership to meet agency mission and goals within the context of its stated value.
* Provides administrative, clinical, and case management supervision including training and technical assistance, personnel administration, and evaluation and planning.
* Designs and implements action plans to develop personnel and programs
* Works cooperatively with a third-party school program, multiple community rehabilitation programs, community partners and agencies, and businesses
* Ensures that all aspects of the Unit’s work are in compliance with federal regulations, state laws, and DHHS and EIPD policies.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $60,881.00-$106,544.00

Recruitment Range: $60,881.00-$95,127.00

 

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end date

This Is An Internal Posting Open Only For Current North Carolina Department Of Health And Human Services Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees.

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

 

• Through knowledge of casework management, guidance and counseling.
• Ability to establish and maintain cooperative working relationships with clients, agency staff, and peer professionals in public and private settings.
• Ability to administer and coordinate multiple rehabilitation service programs representing avvariety of caseload types.

About Division of Employment and Independence for People with Disabilities (EIPD):

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.  To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

 

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

 

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.

    

Application Process
Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

 

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

 

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.

 

 

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

 

 

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master’s degree in rehabilitation counseling, counseling, OR a closely related human services field from an appropriately accredited institution and three years of experience in a rehabilitation service program or closely related area including one year of supervisory experience; OR Current certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification (CRCC) and three years of experience in a rehabilitation service program or closely related area including one year of supervisory experience; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Charlene Michele Moore

Contact:

DHHS Workday Support Form