- Salary
- $26 – $54
- Location
- Richmond VA - 4501 Highwoods, United States of America · Remote USA · Rosemont IL
- Workplace
- Remote
- Type
- Full-time
- Seniority
- Entry
- Visa
- Not sponsored
- Source
- Workday
Description
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Associate Underwriter is responsible for supporting underwriting operations through the timely and accurate handling of endorsement requests and renewal account reviews. This role evaluates policy changes, reviews renewal exposures and account information, applies underwriting guidelines, and partners with underwriters, agents, and internal teams to help ensure policies are properly maintained, priced, documented, and issued.Key Responsibilities
- Review and process endorsement requests, including policy changes, coverage modifications, exposure updates, rating changes, and documentation corrections.
- Evaluate endorsement requests for completeness, accuracy, underwriting acceptability, and compliance with company guidelines and delegated authority.
- Review renewal accounts by analyzing updated applications, exposures, loss runs, prior policy activity, pricing changes, and underwriting documentation.
- Identify renewal accounts requiring additional underwriting review, referral, pricing action, coverage clarification, or updated information from agents or insureds.
- Apply underwriting guidelines, rating plans, coverage forms, and internal procedures to ensure endorsements and renewals are handled consistently and accurately.
- Communicate with agents, brokers, and internal business partners to request missing information, clarify account details, resolve servicing questions, and support timely policy issuance.
- Prepare and maintain accurate underwriting files, including documentation of account decisions, referrals, correspondence, and supporting rationale.
- Assist underwriters with account maintenance, renewal preparation, policy transaction review, and follow-up on outstanding items.
- Monitor work queues and prioritize time-sensitive endorsement and renewal transactions to meet service standards.
- Escalate complex risks, coverage concerns, pricing issues, or exceptions to underwriting authority to the appropriate underwriter or manager.
- Support continuous improvement by identifying process gaps, recurring transaction issues, or opportunities to improve workflow efficiency and service quality.
- Drive operational efficiency through use of AI
Required Qualifications
- Associate or bachelor’s degree in business, insurance, risk management, finance, or a related field preferred, but not required.
- Prior experience in insurance, underwriting support, policy processing, customer service, or a related administrative role preferred.
- Basic understanding of property and casualty insurance concepts, policy forms, endorsements, renewals, rating, and underwriting workflows or understanding of legal contracts and documents.
- Ability to review information for accuracy, identify discrepancies, and follow established guidelines and procedures.
- Strong written and verbal communication skills with the ability to interact professionally with all stakeholders.
- Ability to manage multiple priorities in a fast-paced environment while meeting deadlines and service expectations.
- Proficiency with Microsoft Word, Excel, Outlook, and policy administration or underwriting systems.
Core Competencies
- Attention to detail and commitment to accuracy
- Sound judgment and ability to recognize when referral is needed
- Analytical thinking and problem-solving skills
- Strong organization and time management
- Customer service mindset and professional communication
- Ability to work independently while contributing to a team environment
- Willingness to learn underwriting principles, systems, products, and procedures
Preferred Experience
- Experience reviewing or processing insurance endorsements and renewals or experience reviewing legal contracts and documentation with a strong administrative background.
- Familiarity with underwriting authority levels, referral guidelines, loss run review, and account documentation standards.
- Experience working with agents, brokers, or carrier underwriting teams.
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The Hourly range for this position is $26.10 - $54.36. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to [email protected].
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the [email protected].
No agencies please.