Program Coordinator

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
The role will provide general support to various services in the Community and Family Services setting of a Ministry Unit.

ACCOUNTABILITIES:
The incumbent may perform all, some, or similar range of duties.

Program Coordination:

• Coordinate/organize/develop ongoing and seasonal programs and events such as the Christmas Program, Summer Program, drop-in programs, community kitchen, special events, etc.
• As directed, support pre-planned program activities for the community.

Administration and Finance:

• Maintain accurate records of client/program information on The Salvation Army’s computer systems while maintaining confidentiality and providing statistical reports.
• Maintain accurate written records, logs of activities, including activity reports and statistical information.
• Work in a team setting supporting various tasks and activities.
• Provide general assistance during public relations events and regular campaigns.
• Maintain strict confidentially of all matters pertaining to the program participants.
• Adhere to policies and procedures relating to the programs.
• May assist with different basic administrative tasks – photocopy activities, greeting visitors, supporting reception, forwarding visitors, etc. as required.
• Assist with the MU/facility general clean up and set up for different activities.
• Provide general information to visitors.

Community Relations

• Network with Salvation Army, government, and community social services providers to coordinate resources for the benefit of clients and program.
• Represent The Salvation Army Community & Family Services within the community, as directed by the Director of Moncton CFS.
• Provide direction and support to volunteers and ensure that they work together to achieve the purposes of the organization.
• Monitor volunteer safety practices in compliance with health and safety standards, and prepare, submit and act on incident reports, under the authority of the Director, providing calming intervention, as required.
• Report any safety hazards, maintenance problems, equipment, or supply needs to the Director.

WORKING CONDITIONS:

• Working environment is typically in the Salvation Army building in generally agreeable conditions and some outdoor duties, particularly in the summer.
• Minimal Saturday work or evenings may be required. (Special occasions & Christmas Season)
• Ability to lift up to 20 lbs.
• May deal with upset people or challenging behaviours.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• CPR, First Aid, Food Safe and Non-Violent Crisis Training or willingness to complete once hired, if required.

Experience and Knowledge:

• At least three years of previous related experience.
• Completion of a formal post-secondary program of at least two academic years.
• Alternative combination of education and experience may be considered.
• Supervisory/management skills and the ability to lead, coach and motivate
• At least one year of previous experience with broader community engagement (such as events or communications)
• Knowledgeable about social media management and advertising
• Experience working with a web-based databases
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.

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Skills and Capabilities:

• Intermediate to advanced proficiency in Microsoft Office suite and editing software
• Excellent oral and written communication skills, including strong conflict-resolution skills
• Proven ability to communicate and work effectively with a diverse population of staff, volunteers, and clients
• Strong administrative, time-management, and organization skills
• Current Driver’s License with driver’s abstract
• Attention to detail, problem solving and analytical skills
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
• Strong organizational and time management skills with the ability to complete assignments and meet deadlines with minimal supervision.

Personal Qualities & Ministry Attributes

• A genuine servant heart and desire to help others with dignity and compassion
• Warmth, empathy, and the ability to build trust with people from all walks of life
• A creative and engaging approach to sharing kindness through programs, relationships, and community presence
• Initiative and adaptability; someone who can step into many different situations with a positive attitude
• A heart for community and relationship-building, both within the church/ministry and externally with partners and clients
• A balance of compassion and organization — able to care deeply for people while also managing programs well
• A joyful, encouraging presence that helps others feel seen, valued, and cared for
• Comfortable incorporating faith naturally and respectfully through devotions, encouragement, prayer, or ministry-centered programming
• Passion for creating spaces where people experience belonging, hope, and practical support

This is a temporary part time position.

Compensation:

The target hiring range for this position is $0.00 to $0.00 with a maximum of $0.00.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.