Receivable Specialist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Dow has an opportunity for a Receivable Specialist based in São Paulo, Brazil.

About you and this role

The Receivable Specialist is mainly responsible for the collection of all accounts receivable aligned to a portfolio of customers and the reconciliation of these customer accounts. This role is integral to the success of the Company's cash flow objectives, attaining company Accounts Receivables percent current & days sales outstanding targets for accounts receivable and in influencing customers payments as a priority. Within this role there is a strong interaction with customers and key internal partners such as commercial, customer service, and finance teams.

Responsibilities:

• Communicates periodically account statements to customers. Performs proactive pre-collection of near-due invoices with customers, and gives visibility to internal areas on collection status.

• Performs collections of past-due invoices, leads root cause analysis and implements corrective actions with the customer and internal Dow partners to ensure timeliness of future payments.

• Manages customer account reconciliations in order to deliver accurate financial statements for Dow and the customer.

• Investigates and resolves customer payment discrepancies; works closely with the customer and internal departments to determine corrective actions.

• Issues customer sales adjustments according to business standards/agreements.

• Manages customers’ orders that are being held on credit block.

• Applies customer payments and performs offsets.

• Leads and/or participates in projects to improve Dow’s working capital, increase automation levels, improve Customer Experience & Employee Experience, and implement process improvement initiatives.

Qualifications:

• Bachelor's degree required. Accounting, Finance, Business Management and Business Administration degrees are preferred.

• Spanish (intermediate), English (intermediate)

• Work experience on Finance, Accounting or Customer Service.

• Interest to develop a career in Finance.

Yours Skills

• SAP & reporting tools.

• Strong skills in Microsoft Excel.

• Strong customer service mindset and multi-tasking skills.

• Attention to detail and organizational skills.

• Ability to prioritize to meet deadlines in a fast-paced environment. Proven effective and professional communication (verbal and written) and interpersonal effectiveness.

• Ability to continuously seek opportunities to improve work processes and activities.

• Proactive attitude.

• Analytical thinking and problem-solving skills.

• Strong teamwork abilities to work in a collaborative environment.

• Ability to work independently in an integrated team.

To apply:

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Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.