Security Officer - Customer Care

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

As a Security Officer Part Time Unarmed Patrol Customer Care in South Bend, IN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a healthcare location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for patients, visitors, and staff. You will provide exceptional customer service and clear communication while responding to security-related needs. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork guide every shift.

Position Type: Part Time

Pay Rate: $19.08 / Hour

Job Schedule:

DayTimeSat08:00 AM - 08:00 PMSun08:00 AM - 08:00 PM

What You'll Do:

• Provide customer service to employees, visitors, patients, and contractors while carrying out site-specific procedures and security-related policies within a healthcare and laboratory environment.
• Conduct regular and random unarmed patrols of buildings, parking areas, entry points, and perimeter areas to help identify and report unusual activity, hazards, or maintenance concerns.
• Monitor access points, verify authorized entry as directed by site procedures, and maintain visitor and incident documentation.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Communicate observations and security-related concerns promptly to site leadership, Allied Universal supervision, and appropriate responders.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.