Commercial and Operations Management Management III

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Position Summary

The Iron Mountain Sales Director for the Philippines is responsible for leading and accelerating the company's commercial growth strategy across all business units. This role will provide strategic leadership to the sales organization, drive market expansion, strengthen customer relationships and foster a high-performance culture focused on customer excellence and sustainable growth.

The ideal candidate is a strong people leader who thrives in a matrix organization, effectively collaborates across functions, and unites diverse teams around common business objectives. The Sales Director will play a critical role in accelerating sales order booking, delivering revenue growth, increasing market share, ensuring exceptional customer service and business outcomes.

Key Responsibilities

Commercial Growth & Business Performance

• Develop and execute the Philippines sales strategy to accelerate revenue growth across all business units and service offerings.
• Drive achievement of annual and multi-year revenue, profitability, and market expansion targets.
• Identify and capitalize on new business opportunities, emerging market trends, and strategic growth initiatives.
• Build and maintain a robust sales pipeline to support short- and long-term business objectives.
• Ensure balanced growth across new customer acquisition, existing account expansion, and strategic partnerships.

Leadership & Team Development

• Transform, lead, inspire, and develop a high-performing sales organization that consistently exceeds expectations.
• Foster a collaborative, accountable, and results-oriented culture aligned with company values.
• Bring teams together across functions, business units, and geographies to achieve common goals and business priorities.
• Coach and mentor sales leaders and individual contributors to strengthen capabilities, engagement, and succession readiness.
• Drive organizational effectiveness through clear performance management, talent development, and recognition programs.

Matrix Leadership & Cross-Functional Collaboration

• Operate effectively within a complex matrix environment (local, regional, global), influencing stakeholders without direct authority.
• Partner closely with support teams, operations, customer success, marketing, finance, product, regional and global leadership teams to deliver integrated solutions for customers.
• Align local market priorities with regional and global strategic objectives.
• Build strong relationships across the organization to accelerate execution and remove barriers to growth.

Customer Excellence

• Champion a customer-first culture focused on delivering exceptional customer experiences and long-term value.
• Strengthen executive-level relationships with key customers and strategic accounts.
• Ensure customer needs, feedback, and market insights inform business decisions and growth strategies.
• Drive improvements in customer satisfaction, retention, loyalty, and advocacy metrics.
• Support the development of innovative solutions that address evolving customer challenges and opportunities.

Strategic Planning & Execution

• Develop annual business plans, GTM strategies, sales forecasts, and growth initiatives aligned with corporate objectives.
• Monitor market dynamics, competitive activity, and industry developments to identify risks and opportunities.
• Utilize data-driven insights to improve sales effectiveness, resource allocation, and business performance.
• Ensure disciplined execution of sales processes, pipeline management, and forecasting accuracy.

Qualifications

Required Experience

• Bachelor's degree in Business, Sales, Marketing, or a related discipline; MBA preferred.
• 10+ years of progressive sales leadership experience with a proven track record of delivering significant revenue growth.
• Experience leading large, diverse sales teams within a B2B environment.
• Demonstrated success operating in a matrix organization and influencing cross-functional stakeholders.
• Experience managing multiple revenue streams and complex solution-selling environments.
• Strong background in entrepreneurship, transforming sales team with bold ideas, strategic account management, business development, and customer engagement.

Leadership Competencies

• Inspirational and people-centric leader with the ability to unite teams around a shared vision.
• Strong executive presence and stakeholder management skills.
• Proven ability to drive change, transformation, and business growth.
• High level of collaboration, adaptability, and resilience.
• Excellent coaching, mentoring, and talent development capabilities.
• Strong analytical, strategic thinking, and decision-making skills.

Key Success Factors

• Accelerates growth across all business units and increase revenue growth.
• Builds a high-performance culture focused on accountability and execution.
• Successfully navigates and leads within a matrix reporting structure.
• Creates alignment across teams to achieve common organizational goals.
• Elevates customer excellence and strengthens long-term customer relationships.
• Delivers sustainable business results while developing future leaders.

What Success Looks Like in the First 12 Months

• Achieve or exceed revenue and growth targets across all business units.
• Improve sales productivity, pipeline health, and forecasting accuracy.
• Strengthen collaboration across functions and establish a unified commercial operating rhythm.
• Increase customer satisfaction, retention, and strategic account growth.
• Develop a highly engaged, aligned, and high-performing sales organization.
• Establish a clear growth roadmap that supports long-term market leadership in the Philippines.

Category: General Management