IT Technician

Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today’s innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learning, imaging, microbiology, and more, re-shaping how urgently needed pharmaceuticals are made, tested, and released for decades to come. The sky’s the limit.

Careers at RMB are fast-moving, with the high growth you’d expect from a world leader in microbiology automation. Advancement at RMB affords an opportunity to achieve your personal goals and develop your passions, in an inclusive environment where every employee has the resources and opportunities to hone their skills. You’ll do more, learn more, and have the ability to make a profound impact on our business.

Responsibilities

• Participate in the helpdesk ticketing queue to provide resolutions to internal customers’ IT issues
• Process onboarding and offboarding tasks for new hires and employee departures
• User account creation
• System setup and deployment using a standardized imaging tool
• Physical setup of IT hardware for internal customers
• Perform software installations for core and add-on applications
• Monitor patching status for the corporate network, provide reports on compliance and remediate as necessary